Description:
We are currently seeking a dynamic and driven Account Manager to join our team. This role is based in Townsville with additional travel to Mackay, and Cairns area.
Job Purpose
As an Account Manager, your primary mission is to expand The Pool Tile Company's presence in the North Queensland market specifically Townsville, Mackay, Cairns and surrounds. You will be responsible for maintaining, developing, and nurturing relationships with pool builders, builders, architects and landscapers, identifying growth opportunities, and driving sales through exceptional customer service and client selection consultations. This role will be performed mostly on the road, from a home office and at times working from our Headquarters located near the Brisbane Airport.
Key Responsibilities:
Business Development
- Grow The Pool Tile Company's business in North Queensland by building strong client relationships
- Research and target potential clients to develop effective sales strategies
- Cultivate relationships with new clients and stay updated on industry trends and competitors
Sales
- Use our mobile showroom van to showcase products to home owners and trade customers
- Identify new sales opportunities within the sales territory
- Increase brand and product awareness among key stakeholders
- Develop call plans for customers, document interactions in SAP, and manage the sales pipeline
Client Selection Consultations
- Provide in-home consultations, assisting with tile selections, offering expert advice and accurate quotations
- Maintain product knowledge and mobile showroom presentation
- Handle order processing and client follow-ups efficiently
General
- Attend sales meetings and provide timely reporting of activities
- Participate in local trade shows as needed
- Travel to regional areas around Far North Queensland
About You
- Proven experience in account management and business development
- Strong interpersonal and communication skills
- Honed organisational skills and the ability to multitask and prioritise tasks effectively
- A proactive attitude with a commitment to delivering exceptional customer service at all times
- You naturally enjoy dealing with people and be committed to helping clients to find the best products to suit their project and requirements
- Knowledge of the construction, pool or design industry is a plus but not essential, full product training will be provided
- Must be computer literate and able to learn new computer programmes, training in our company systems and processes will be provided
- Valid driver's license
Why Join Us?
We embrace a collaborative and consultative working environment that encourages staff to take ownership of their work and make a difference, in return we offer:
- Fantastic renumeration : Competitive rates based on experience, with company bonus scheme and annual salary review
- Great Work Environment: Team orientated business, values driven business, people first company, family owned and run business
- Transport: Fully equipped mobile showroom van
- Culture: Regular staff events and functions, bi-monthly head office visits to Brisbane
- Impactful Work: Help our customers create their dream pool and outdoor space
About Us
Winner of the 2024 Swimming Pool & Spa Association of Queensland’s 'Best Supplier' award, The Pool Tile Company is Australia’s leading supplier of pool and outdoor tiles, proudly 100% Australian owned. As a specialist supplier to Australia’s best pool builders, landscapers, and architects we pride ourselves on providing quality products and amazing service. From humble beginnings, we’ve grown to offer the broadest selection of mosaic and stone tiles specially sourced for pools and landscapes.
Our passion and drive has led to extraordinary growth over the past few years, with further expansion and development of new markets across Australia and beyond in the next 12 months. It’s an exciting time to join the Pool Tile team!
We thank all applicants for their interest, however, only those selected for an interview will be contacted.