Tasmanian Hospitality And Tourism Jobs Portal Coordinator

Description:

Position Summary:The Coordinator for the Tasmanian Hospitality and Tourism Jobs Portal will be an organised and proactive administrator with a strong understanding of the hospitality and tourism sectors in Tasmania. The position requires excellent communication skills, and a keen interest to enhance the platform by supporting the transition to a subscription payment model.This position is offered on a .6FTE basis and includes provision of a laptop. The position is flexible and can accommodate work from home arrangements or be based at our training headquarters in Hobart or a combination of both.Salary negotiable based on skills and experience. Primary Functions of the Position:The position is responsible for the day-to-day operations of the portal, ensuring a positive experience for both job seekers and employers, with the guidance of the THTA team. Duties include the following: Assist in the daily operations of the Tasmania Hospitality and Tourism Jobs Portal, ensuring it remains user-friendly and efficient. Collaborate with technical teams to identify and report any issues related to website functionality. Gather user feedback to help inform improvements and enhancements to the platform. Support the transition of the job portal to a subscription payment model, including assisting with development and testing of pricing and package structures. Work alongside the THTA team to promote the new subscription options to attract both employers and job seekers. Help monitor user engagement with the subscription model and collect feedback for continuous improvement. Assist in building and maintaining relationships with employers and key stakeholders in the Tasmanian hospitality and tourism sectors. Act as a point of contact for user inquiries and provide assistance to employers and job seekers as needed. Collaborate with industry associations and educational institutions to promote the jobs portal. Help develop and implement marketing strategies to increase traffic to the portal and attract new users. Assist in managing social media channels and email campaigns to enhance visibility and engagement. Support the organisation of events focused on career development in the hospitality and tourism sectors. Assist in tracking metrics related to user engagement, job postings, and subscription signups. Prepare reports and summaries for management, highlighting key insights and areas for improvement. What We’re Looking For: Qualifications or experience in Business Administration, Marketing, Hospitality, Tourism, or a related field is preferred. Experience in coordinating online platforms or customer service, ideally within the hospitality or tourism sectors. Familiarity with subscription-based business models and digital marketing strategies is a plus. Strong communication and interpersonal skills, with the ability to engage with a variety of stakeholders. Permanent Residency or Australian Citizenship Tasmanian Hospitality & Tourism Academy (THTA):The Tasmanian Hospitality & Tourism Academy is a Tasmanian training organisation specialising in providing training solutions to the hospitality and tourism industries. Our shareholders, the Tasmanian Hospitality Association (THA) and the Tourism Industry Council Tasmania (TICT), jointly established our organisation in March 2021. This position description intends to highlight the most important aspects rather than to limit the scope or accountabilities of this role. The duties above may be altered in accordance with the changing requirements of the position.Application Closing Date: 08/04/2025