Where

Full Time/Part Time - Hotel Receptionist/Guest Service Agent

Mandala Hospitality Group
Sydney Full-day Full-time

Description:

Mandala Hotels and Resorts operate a diverse portfolio of hotels spanning across Regional Australia’s top travel destinations.

We are currently looking for both a Full Time and Part Time - Hotel Receptionist/Guest Service Agent at Hoteloco, a brand-new boutique property located in Alexandria , Sydney. The Property is accommodation only and offers 39 Hotel rooms, located on Garden Street.

Recently opened in November 2024

As our next Team member, you will:

  • Assist with Guest enquiries both face to face and over the phone.
  • Be responsible for completing a wide variety of front office tasks, from taking reservations and maintaining guest accounts, assisting guests on Arrival, during their stay and up until their departure.
  • Be willing to go the extra mile to provide great guest service.
  • Previous reception experience highly regarded.
  • Be required to multitask and work in a fast-paced environment.
  • Provide guests and visitors with local information from your vast array of knowledge of the local area.
  • Flexible to assist in other departments as required by the needs of the business.

What we are looking for:

  • Prior experience in hospitality & or customer service industry
  • Experience using RMS an Advantage, however onsite training will be provided.
  • Reliable team member
  • People with a passion for providing quality guest service.
  • Experienced working in a small team environment
  • Good communication and time management skills with a friendly personality
  • Team players, ability to assist with other departments as required.
  • The flexibility to work over a seven-day roster at a variety of times.

If you are reliable, passionate about a career in hospitality and able to work a flexible roster then click Apply to submit your resume and cover letter via Seek, noting if you have a preference for the Full Time or Part Time position.

15 Mar 2025;   from: uworkin.com

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