Description:
Mandala Hotels and Resorts operate a diverse portfolio of hotels spanning across Regional Australia’s top travel destinations.
We are currently looking for both a Full Time and Part Time - Hotel Receptionist/Guest Service Agent at Hoteloco, a brand-new boutique property located in Alexandria , Sydney. The Property is accommodation only and offers 39 Hotel rooms, located on Garden Street.
Recently opened in November 2024
As our next Team member, you will:
- Assist with Guest enquiries both face to face and over the phone.
- Be responsible for completing a wide variety of front office tasks, from taking reservations and maintaining guest accounts, assisting guests on Arrival, during their stay and up until their departure.
- Be willing to go the extra mile to provide great guest service.
- Previous reception experience highly regarded.
- Be required to multitask and work in a fast-paced environment.
- Provide guests and visitors with local information from your vast array of knowledge of the local area.
- Flexible to assist in other departments as required by the needs of the business.
What we are looking for:
- Prior experience in hospitality & or customer service industry
- Experience using RMS an Advantage, however onsite training will be provided.
- Reliable team member
- People with a passion for providing quality guest service.
- Experienced working in a small team environment
- Good communication and time management skills with a friendly personality
- Team players, ability to assist with other departments as required.
- The flexibility to work over a seven-day roster at a variety of times.
If you are reliable, passionate about a career in hospitality and able to work a flexible roster then click Apply to submit your resume and cover letter via Seek, noting if you have a preference for the Full Time or Part Time position.