Description:
We're looking for someone who can keep up, willing to learn and actually make an effort.
We're a fun team that support Toowoomba businesses to make sure their days run smoothly and we have lots of fun doing it.
Your role would cover Two businesses - Ko Spaces and Virtual Ko/Virtual Allied Health.
Industries that we currently look after are:
- Allied Health - A huge part of your role will be to understand each of our clients businesses front and back.
They're a huge part of the businesses we look after which range from Psychologists, Podiatrists, Physio's and many more.
- Professional Services - This includes Lawyers, Training Facilities and Financial Industries
Responsibilities would include :
Front desk administration (answering phones, making appointments, processing claims and payments)
Liaise with patients and their families, GPs, other health professionals and their staff in a compassionate manner.
Scanning and updating all patient-related correspondence and results
All general reception, administrative and medical support duties as required
Provide ongoing support to all of our clients as they always come first
Be a friendly point of contact between patients and the clinical team
Ability to work independently and as a team
Greeting clients as they come through the door
General cleaning
Preparing our space, Boardrooms and Meeting Rooms
Essential Requirements:
Medical Receptionist experience preferred but not essential
Strong Customer Service Skills with an ability to work in a fast-paced environment
Attention to detail
Show initiative and work productively within a team environment and maintain a great rapport with patients and colleagues.
Ability to multi-task and prioritise duties
Exceptional time management skills.
As mentioned, you don't need experience in any of these fields but you're essentially learning 15 plus different businesses and their processes. Its a lot for some people, so please only apply if you're amazing at time management, you like to keep busy, you love chatting and when you do answer the phones you're not going to crumble in fear! Start date is ASAP.
Note: A police check may be performed.