Description:
Job Title: Casual Duty Manager
Location: Uraidla Hotel, Uraidla, South Australia
About Us: Nestled in the lush Piccadilly Valley, the Uraidla Hotel stands as the vibrant heart of the local community. More than just a hotel, it’s a destination that brings together a bakery, café, and brewery, creating a warm and welcoming space for every occasion.
Job Description: We are seeking a motivated and experienced Casual Duty Manager to join our dynamic team, with 30 - 35hrs hours available to the right candidate. The ideal candidate will have a passion for hospitality, strong leadership skills, and the ability to thrive in a fast-paced environment. As a Duty Manager, you will play a crucial role in ensuring the smooth operation of the hotel, providing excellent customer service, and supporting our staff.
Key Responsibilities:
- Oversee & manage daily operations to ensure a high standard of service and guest satisfaction.
- Handle customer inquiries, complaints, and emergencies in a professional manner.
- Assist with staff training and development.
- Ensure compliance with health and safety regulations.
- Manage and support hotel staff on shift, ensuring a positive work environment and high productivity.
- Perform administrative tasks, including nightly takings and daily reporting.
- Manage the opening and closing of hotel facilities during your shift, ensuring all operations run smoothly.
- Communicate operational needs to senior management.
- Monitor service quality, seeking opportunities to improve customer experience.
Qualifications:
- Previous experience in a supervisory or management role within the hospitality industry.
- Strong leadership and interpersonal skills.
- Excellent problem-solving abilities and a proactive approach.
- Ability to work flexible hours, including evenings, weekends, and public holidays.
- RSA (Responsible Service of Alcohol) Certification & Responsible Service badge is essential .
- A genuine passion for hospitality and customer service.
What We Offer:
- Competitive hourly rate.
- A supportive and friendly work environment.
- Opportunities for career growth and development.
- The chance to be part of a renowned local establishment.
How to Apply: If you are a dedicated and enthusiastic individual with a commitment to excellence, we would love to hear from you! Please send your resume and a cover letter detailing your relevant experience to richie@uraidlahotel.com.au
Application Deadline: 22nd March 2025
Join the Uraidla Hotel team and contribute to creating unforgettable experiences for our guests!