Patient Services Officer

Description:

• Eyre and Far North Local Health Network, Port Lincoln
• Salary: $58,709 - $63,154 p.a. - ASO2
• Ongoing Full Time Contract (multiple positions available)

Join Our Team as a Patient Services Administrator – Make a Difference in Healthcare!

Are you looking for a dynamic role where your organisational skills and attention to detail can truly make an impact? We are seeking a Patient Services Administrator to join our dedicated team at Port Lincoln Health Services. In this vital role, you’ll contribute to the smooth operation of our health services by managing patient records, providing professional reception services, and supporting the administrative needs of the team.

About the Role

As the Patient Services Administrator, you’ll be responsible for maintaining an efficient patient management system, ensuring accurate and timely record-keeping, and contributing to the overall smooth running of the health unit. You will support the creation, storage, and disposal of medical and general records, while also handling patient reception, switchboard operations, and maintaining filing systems. Your work will ensure that our patients and visitors receive a seamless and efficient service, contributing to their positive experience.

Key responsibilities:

• Maintain an accurate and up-to-date patient management system.
• Ensure the creation, retention, and disposal of medical records in line with relevant guidelines.
• Provide a professional and welcoming reception service to patients and visitors.
• Operate the switchboard and public address system.
• Assist in training new staff and collaborate as part of a dedicated team.
• Foster positive relationships with internal and external customers.

Essential Criteria

• Demonstrated experience in file management and administrative duties.
• Excellent organisational skills with a proven ability to prioritise and manage workload.
• Strong communication skills, capable of fostering good relationships at all levels.
• Ability to work independently, accepting responsibility for accurate task completion.
• Proven experience in working with diverse groups, respecting cultural differences.

Flexibility to work a rotating 7-day roster.

Why Join Us? This is an exciting opportunity for someone who thrives in an organised, fast-paced environment and is passionate about providing outstanding service. If you have the skills and experience we’re looking for, we’d love to hear from you!

About Us

With its ancient outback landscapes, boutique vineyards, oyster farms and Australia’s best-kept-secret surf coast, Eyre and Far North will inspire and energise you.

The Eyre and Far North Local Health Network (EFNLHN) is responsible for the planning and delivery of hospital and health services over 337,626 square kilometres, taking in the Eyre Peninsula, western part of South Australia and north to Coober Pedy. We are one of the largest LHNs by area in Australia and communities include Ceduna, Cleve, Coober Pedy, Cowell, Cummins, Elliston, Kimba, Oodnadatta, Port Lincoln, Streaky Bay, Tumby Bay and Wudinna.

Services include acute care, medical, accident and emergency, surgery, birthing and midwifery, specialist consultancy, renal dialysis, chemotherapy, transfusions, rehabilitation, residential and community aged care, respite care, transitional care packages, Aboriginal health, mental health, allied health, community health, community nursing, palliative care, community home support packages and home modifications.

Click here to learn more about living and working in Eyre and Far North Local Health Network.

Applicant Information

Appointment will be subject to a satisfactory Criminal History Check and appropriate immunisation requirements:

• DHS Working With Children Check (WWCC)
• DHS National Disability Insurance Scheme (NDIS) Worker Check
• National Police Certificate (NPC) for employment involving unsupervised contact with vulnerable groups required for this position e.g. aged care employment or work involving vulnerable clients)
• Immunisation Risk for this position is - Category B

SA Health Services are required to implement the Addressing vaccine preventable disease: Occupational assessment, screening and vaccination policy in the workplace.

Aboriginal and Torres Strait Islander applicants are encouraged to apply.

Apply Now to be part of a team that values your contribution and supports your growth! Job ref: 893019 .

Enquiries

Jessica Van Schoor
Phone: 7669 1016
Position: Acting Manager Patient Services
E-mail: Jessica.VanSchoor@sa.gov.au

Application Closing Date

7 March 2025, 11:55 pm

Attachments

893019 ASO2 - Patient Services Officer - Port Lincoln Hospital Role Description.pdf

Australian applicant guidelines

Flexibility Statement
The South Australian public sector promotes diversity and flexible ways of working including part-time. Applicants are encouraged to discuss the flexible working arrangements for this role.