Description:
At the Department for Infrastructure and Transport, we are connecting South Australia to keep our State moving. We are responsible for delivering a multi-billion-dollar pipeline of transformative transport and social infrastructure projects, operating and maintaining thousands of kilometres of roads and managing our city’s public transport network. Our work encompasses every part of our State; from our cities to our regions, connecting and strengthening community.
We value diversity and inclusion and foster an environment of collaboration, flexibility, and support for our people.
The Opportunity
An opportunity exists for a highly motivated, experienced and skilled Claims Officer (Property) to join our Claims, Debt Recovery and Insurance Unit, within the People and Corporate Services Division of the Department. The Claims Officer (Property) plays a key role in contributing to the Department’s broad claims recovery directly relating to the department’s assets; providing high quality, effective and accurate claims recovery services and contributing towards effective risk management across the Department.
You will be provided with autonomy and genuine flexibility within a small team, which is focused on providing value-adding services across the Department.
The Claims Officer (Property) is responsible for timely advice and services through the Department’s end-to-end claims recovery process relating to damaged assets. The Claims Officer (Property) is required to liaise with relevant internal and external stakeholders, manage enquiries, maintaining records and systems and assists with general office administration tasks related to claims recovery.
About You
We are looking for a Claims Officer (Property) with:
- Strong understanding and demonstrated experience working within a claims portfolio.
- Effective communication and liaison with a diverse range of people at various levels (both verbally and in writing) including liable parties and insurance companies.
- Proven ability to work effectively in a collaborative, small-team environment.
- Excellent stakeholder liaison and relationship management skills.
- Proven experience in handling difficult situations in a calm, positive and objective manner.
- Proven ability to manage an active and dynamic portfolio and manage and maintain regular contact with various stakeholders.
If you are looking for a new opportunity contributing to the variety of work and achievements of a small, supportive, and collaborative team within a dynamic environment then this could be the role for you.
Special Conditions
A National Police Check (NPC) is required prior to employment with the Department for Infrastructure and Transport which must be renewed every three years.
Some out of hours and weekend work, along with some intra/interstate travel requiring overnight stays, may be required.
Remuneration
ASO3 - $67,589 to $72,033 pa + superannuation.
Enquiries
Danica Horvat
Team Leader, Claims Debt Recovery and Insurance
Telephone: (08) 7133 2***
Email: *************@sa.gov.au
Application Instructions
Applications can be submitted online by clicking the 'Apply' button.
Applicants are required to submit a CV and a Cover Letter of no more than 2 pages addressing the selection criteria in the attached Role Statement.
Our Commitment
The Department for Infrastructure and Transport is an Equal Opportunity Employer and is committed to building a diverse and inclusive culture across the department, planning for and promoting diversity and culturally safe workplace. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTQIA+, people with disabilities and other diversity groups. The Department recognises the benefits that such an approach brings for our staff and customers in delivering the future of South Australia.
As a WE’RE EQUAL organisation we are committed to treating everyone equally, proudly promoting our department, and all its spaces as safe places for everybody.
Role Statement - Claims Officer (Property) (ASO3)