Description:
Alfred Health
Alfred Health is a leader in health care delivery, improvement, research and education. We are the main provider of health services to people living in the inner southeast suburbs of Melbourne, from ambulatory to inpatient and home and community-based services.
- Casual position
- Various hours (Monday - Friday, between 6:00am and 11:00pm)
- Car Park Attendant Grade 1-2 (KF9-KF10)
- Located at The Alfred
- Great staff benefits!
The Department
The Alfred Hospital Car Park team requires an energetic individual to assist with the daily operations within The Alfred's automated car parks.
This role will work with our existing energetic and professional car park customer service team. Reporting to the Car Park Team Leader and the Car Park & Fleet Manager, you will be responsible for ensuring the efficient operation of the car park by providing excellent customer service, cash handling, processing staff permits, valet operations, vehicle stacker unit operations, ATZ (Bicycle Parking) operations, parking ticket validations, carrying out perimeter patrols, issuing of parking infringements and cleaning. You will also operate and monitor the latest in the technology of CCTV, intercom and remote access control equipment.
The Role
To assist the Car Park Team Leader with the day-to-day Car park activities as well as performing a range of administrative car parking-related duties which will ensure courteous, efficient service to all staff, patients and visitors and provide a safe, secure environment for persons and properties within the confines of Alfred Health’s Car Parks. This role will be performed in a manner that meets or exceeds industry best practices and work closely with the Manager and other Support Services Coordinators to ensure a committed, safe, and socially responsible multi skilled-team.
Skills and Experience Required
- Have a 'can do' approach to resolving customer issues
- Be accurate in the recording of incidents and events
- Have sound computer skills. MS Office proficient, Outlook, and Excel
- Have good availability throughout weekdays (Tue, Wed & Thu specifically)
- Previous experience in customer service, control room environment and/or experience with Skidata and Park Assist equipment would be highly regarded
- Be able to liaise effectively at an inter-departmental level with senior management, other department staff and external organisations
- The standard hours of work vary across 5 days Monday - Friday, including after-hours
- A current driver's licence is essential
Staff Benefits
- Salary packaging & novated leasing through Maxxia
- Flexible health insurance coverage through HCF Health Insurance
- Onsite car & bike parking opportunities, deducted pre-tax!!
- Fantastic onsite fitness facilities at The Alfred through ProSport health and fitness
- Childcare services at The Alfred managed by KU Children’s Services
For enquiries please regarding this role, please contact Syed Shujauddin, Car Park Team Leader on 03 9076 3244.
Applications close 11pm AEDT, Friday 4th April 2025.
Alfred Health is an equal opportunity employer and is committed to attracting and retaining a diverse workforce that reflects the community we serve. Applications from Aboriginal and Torres Strait Islanders are encouraged.
In accordance with the Health Services Amendment (Mandatory Vaccination of Healthcare Workers) Act 2020, health care workers in Category A or B roles (as determined by the department’s risk ratings) are required to be vaccinated against influenza or hold an acceptable medical exemption.
Website: www.alfredhealth.org.au