Description:
At the Gympie Police Station, our team is committed to ensuring the safety and wellbeing of the community. As a Station Client Service Officer, you will be the first point of contact for the public seeking assistance.You will play a crucial role in supporting frontline officers by competently carrying out a diverse range of duties aimed at delivering a professional and effective service to the public.
Your Key Accountabilities
The core capability requirements for this role are:
- Act as the first point of contact to the public requiring assistance in police stations.
- Undertake duties with the minimum of supervision both during and out of normal business hours as required.
- Identify and manage client needs in a timely manner via effective questioning, negotiation, and conflict management in accordance with relevant service policies and procedures.
- Assist members of the public and provide information relating to Queensland Police Service initiatives and services.
- Undertake counter duties including taking and compiling crime reports, offender bail management, and proactively contributing to the development of administrative systems and processes that assist in the running of a station.
- Use of police computer databases, communication and other equipment as required.
- Receive and receipting of property (seized, evidentiary and found) which may include money, drugs, and weapons.
- Receipt money including currency and electronic funds transfer at point of sale (EFTPOS) transactions.
Role Requirements
- The successful applicant will be required to work Monday to Friday day shift only.
Occupational group Administration
16 Mar 2025;
from:
linkedin.com