Description:
About the Role
Reporting to the National Parts Manager, the position is responsible for operational direction and supervision of the NPDC Warehouse Team. This role combines parts, warehousing and transport knowledge with strong organisation, planning and leadership skills to ensure efficient service delivery, customer satisfaction and team performance.
Key Duties & Responsibilities:
- Supervise TMHA’s national parts warehouse operations and effectively lead NPDC warehouse team to
ensure all tasks are completed in accordance with operational demands.
• Maintain and monitor safe working practices and procedures for all NPDC parts functions, ensuring
compliance with TMHA WHSE policies and procedures and that all tasks are carried out in a safe manner
within the NPDC.
• Prepare Shipments for arrival and control the receipt, processing, and despatch of all goods through national
parts warehouse operations in a timely manner, ensuring priority is placed on high demand items to best
support TMHA branch network.
• Schedule and implement annual cycle count of inventory in the NPDC, ensuring compliance with TMHA
stocktake Procedures.
• Ensure that key NPDC KPI’s are met within required timeframe, and day-today operational issues are
addressed in a timely manner.
• Update the NPDC shipment report on a weekly basis as well as the NPDC monthly operational KPI report.
• Ensure warehouse staff have adequate equipment (including consumable items) and training to undertake
daily tasks effectively & safely.
• Effectively manage external contractors as required to support warehouse operations and compliance.
• Manage monthly safety actions in accordance with pre-determined TMHA KPI’s and WHS standards,
including completion of monthly warehouses safety inspection, toolbox talks, regular safety observation
conversations, hazard I.D and incident reporting to maintain a zero-harm culture in the warehouse
operation.
• Ensure MHE & other warehouse plant and equipment is maintained, tested and/or inspected within
required maintenance parameters.
• Maintain equipment and training updates within Aspire and Skytrust, identifying upcoming requirements
and communicating effectively with the NPDC team.
• Ensure all inbound and outgoing freight and transport movements are in accordance with Chain of
responsibility (COR) guidelines, inspections are completed and required documentation is accurately
completed and filed daily.
• Communicate regularly with TMHA branch network with regard to transport or parts related enquiries
Skills & Experience:
- Strong Customer Focus (both internal and external).
• Strong organisational skills and ability to manage conflicting priorities.
• Good communication and interpersonal skills.
• 5 years’ experience within a similar parts/warehouse operation is preferred but not essential
• Has proven experience in leading an operations team within a warehouse environment is preferred but not
essential
• Safety Focused - Thorough understanding of WHS principles and practices with proven practical experience
and knowledge.
• Transport Chain of Responsibility Training (COR) knowledge
• Attention to detail and strong administration skills
• Forklift Licence and ability to operate warehouse machinery including Hi reach forklift and an order picker LF
& LO
Internal Advertisement February 2025
• Sound computer knowledge, i.e., Word, excel and
PowerPoint.
• Exposure to warehousing and warehouse storage systems within a medium to large facility
• Working at heights license is preferred but not essential
About the Company
Toyota Material Handling Australia (TMHA) is Australia’s number one forklift company.
TMHA is fully owned by the Toyota Industries Corporation (TICO). TICO is a Japanese multinational manufacturer and global leader in forklift manufacturing and retail distribution.
TMHA is the exclusive Australian retailer for new sales of the world-renowned Industrial Equipment.
Due to TMHA’s structure and close relations with the factories, TMHA provides its employees with the industry best accredited product trained technical support.
TMHA’s is a strong, financially secure business with a great future ahead and prime focus on the development of our people.
Our commitment:
TMHA is committed to ongoing growth and development of its employees. As a suitable candidate, you will be provided with the required training, support and development to further expand on your existing knowledge.
How to Apply
If you are interested in this exciting and challenging role please submit your application with a current resume and cover letter to TMHA via our website http://careers.toyotamaterialhandling.com.au / or by pressing the 'Apply' button.