Description:
Highfields Mechanical has been a trusted name in the Toowoomba region for years. As a leading one-stop-shop for expert auto services, we pride ourselves on superior workmanship, professional advice, and excellence in car care.
Now, we’re excited to welcome a vibrant, motivated Service Advisor to join our team. This is a diverse and hands-on role, perfect for someone who thrives in a fast-paced environment. As the Service Advisor, you will be the important link between our customers and the workshop, ensuring an exceptional level of service is maintained.
This exciting role comes with diverse challenges whilst offering a broad variety of work each day. As an integral member of the team, you’ll be responsible for ensuring that our customers are kept well informed about their vehicle at every stage. Day to day you will:-
- Act as the first point of contact with customers
- Coordinate bookings and manage the progress of daily work schedules
- Utilise internal systems and checklists to record vehicle information, parts orders, invoices and quotes
- Monitor and drive productivity and look for opportunities to create efficiencies
- Provide support to assist team members in day to day activities; and
- Drive brand awareness by building new and maintaining existing customer relationships.
As a hardworking individual who understands the importance of teamwork and building strong customer relationships, some of your other talents and attributes include:
- A solid work ethic with a passion for exceptional customer service and after-sales support
- An ability to work well under pressure and multitask to manage competing priorities
- Proven experience and track record of success in a similar Service role
- Impeccable time management and organisational skills
- Being a consistent high performer who takes pride in their job and is willing to go the extra mile
- A passion for working in the automotive industry and good mechanical/ technical skills.
Why Join Highfields Mechanical?
- Team Spirit : Join a workplace where camaraderie, respect, and enthusiasm define our culture. We celebrate success and support each other every step of the way.
- Customer-Centric : Be part of a team that prioritizes building lasting relationships and delivering exceptional results for our clients.
- Career Stability : Secure a permanent full-time role with competitive pay, professional development opportunities, and the chance to grow alongside a progressive company.
This is your chance to join a progressive, fun, and professional team. At Highfields Mechanical, we’re not just looking for an employee—we’re looking for a valued team member ready to take their career to the next level.
Apply now to start your journey with Highfields Mechanical!