Description:
Sapphire Investment Group (AUS) Pty Ltd, trading as Pizza Hut Tamworth, is seeking a highly motivated and experienced Store (Retail) Manager to lead our team and ensure the smooth operation of our restaurant. We are looking for a leader who is passionate about customer service, sales growth, and operational efficiency.
Employment type: Full-time
Salary range: $70,000 - $80,000 per annum (depending upon skills and experience)
Location: Tamworth, NSW
Duties include but are not limited to:
• Oversee and manage daily fast-food chain operations, ensuring efficiency in service, compliance with company policies, and adherence to food safety and quality standards.
• Develop and implement strategies to drive sales and customer retention, including local promotions and upselling techniques.
• Manage stock levels, stock ordering, and waste reduction strategies to optimize cost efficiency
• Formulate pricing policies for the store by reviewing merchandising activities and as per franchisee policies
• Performing trend analysis of product mix to understand local market needs.
• Plan in store promotional displays and decide on pricing to execute specials as per demand on weekly and monthly basis
• Forecasting budgets and managing statistical and financial records to drive profitability.
• Drive customer engagement initiatives to increase repeat business and brand loyalty.
• Maintain high standards of customer service by training staff, resolving customer complaints, and improving service delivery.
• Lead, recruit, train, and mentor team members to ensure a motivated and high-performing workforce.
• Enforce occupational health and safety regulations, hygiene standards, and operational protocols to ensure compliance with industry regulations.
Requirements
• Minimum 2+ years of experience in a managerial role within the fast-food or hospitality industry.
• Diploma or higher qualification in Business, Hospitality, or a related field is preferred. Alternatively, extensive experience can substitute the requirement of qualification.
• Experience in inventory control, staff training, and shift management is essential
• Experience with fast food chain is highly preferred.
• Australian work experience in a managerial role in fast food industry is essential.
Skills and attributes
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Ability to handle multiple responsibilities efficiently.
• Knowledge of inventory management and cost control strategies.
• Passion for customer service and improving brand reputation.
Australian citizens and permanent residents are encouraged to apply
Due to volume, please note that only short-listed candidates will be contacted. If you think, you are fit for the role, please write a cover letter explaining why along with your updated resume. Please apply using the facilities provided on this site.
Please answer below questions:
• Do you think you are fit for this role?
• Do you have work experience as a Retail Manager for at least two years?
• Do you have at least one year of work experience inmanaging a fast-food chain in Australia?