Description:
Join Our Team as an E-Commerce Manager!
We’re a band of rule-breakers and pioneers, committed to making the world a safer and more beautiful place – and having fun while we do it. O&M are the original pioneers of clean colour technology (CCT) and ammonia, PPD, resorcinol free haircare. We are creating a ‘clean luxury’ movement for the world, made with love right here in Australia. O&M is Made for Originals with original thinking, and we'd love for you to join us!
Your Next Opportunity Awaits!
We have an exciting opportunity for an experienced digital marketer who can think outside the box, lead with creativity, and deliver results. As our E-Commerce Manager, you'll be the mastermind behind our online revenue strategies, boosting online sales and elevating our brand presence across all our own channels for both B2B and B2C markets. You'll develop and implement innovative digital marketing campaigns that captivate our audience and drive engagement, optimise our e-commerce platform, and build strong relationships with our e-retail partners. This is your chance to be at the forefront of our digital success and help shape the future of the O&M brand.
What You'll Do:
- Strategise & Innovate: Develop and implement robust digital marketing strategies that align with O&M goals.
- Engage & Retain: Craft engaging promotions and campaigns through paid and owned media that keep our customers coming back for more.
- Optimise & Convert: Make our e-commerce platform a seamless, user-friendly experience and continuously optimise the digital user journey map and UX through the funnel.
- Partner & Grow: Build strong relationships with e-retail partners owning strategic negotiations, developing, and aligning on joint marketing initiatives focusing on building brand awareness and driving acquisition.
- Measure & Report: Keep track of our digital marketing performance and share your insights as well as overseeing the digital marketing budget, ensuring effective allocation of resources for maximum impact.
- Lead & Inspire: Mentor our eCommerce Coordinator and foster a collaborative team environment.
What We're Looking For:
- Degree in business, marketing or digital marketing
- 5+ years of experience in e-commerce and digital marketing within consumer goods.
- Proven track record in customer acquisition, lifecycle management, UX, CRM and segmentation
- Knowledge of digital advertising platforms and strategies (Google Ads, Facebook Ads, TikTok).
- Strong ability to interpret data and translate insights into actionable strategies.
- Ability to ideate compelling campaign concepts and write copy.
- Experience leading projects and cross functional teams.
- Ability to juggle multiple projects and meet deadlines in a fast-paced environment.
- A genuine love for our brand and a passion for making the world a safer, more beautiful place.
- Experience with the Amazon platform to effectively manage and optimize listings and campaigns and experience in digital analytics tools (Google Analytics, Shopify Analytics, Klaviyo analytics) - preferred but not essential
Why You'll Love Working at O&M:
- Immerse yourself in a brand that is committed to original thinking and is changing the hair care game with clean, high-performance products.
- Join a fun, passionate and supportive team that values your contributions.
- Generous product discount and staff hair days.
- Additional leave (Be-me leave) for personal wellness and self-care.
- Fun team events to foster collaboration.
- Fabulous bright office space in Redfern, close to public transport.
If you are ready to join our team, then please send your resume and cover letter outlining why you feel this role is right for you. Join us on this exciting journey as we redefine beauty in the haircare industry!