Description:
Client InformationThe client is a personal fitness trainer based in Australia.
Job Description
- Manage emails, calendars, and schedule appointments to ensure smooth daily operations.
- Organize, maintain, and update digital files, records, and documents efficiently.
- Respond promptly to customer inquiries via live chat, social media, and messaging platforms.
- Provide accurate information to customers, resolve issues, and escalate complex queries when necessary.
- Maintain a professional, friendly, and helpful tone in all customer interactions.
- Track and document chat conversations for quality assurance and continuous improvement.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Customer service experience, especially in live chat and social media platforms, is a plus.
- Ability to handle multiple tasks and prioritize effectively.
- Detail-oriented with a commitment to providing high-quality support.
- Must be Filipino Citizen & Residing in the Philippines ONLY.
- Knowledge with MacroActive app
Please only apply for this role if you have the following home office requirements:
- Perfectly working headset and webcam
- Stable internet connection of at least 5 Mbps to 15 Mbps
- Up to date computer system with a minimum of Windows 8 or Mac OS X
- Quiet room with no distractions or background noises
- A backup plan if the power goes out or if your internet connection becomes unstable during your shift Only applicants meeting the strict criteria above will be contacted.
https://virtualcoworker.com.ph https://virtualcoworker.com/our-culture https://www.facebook.com/virtualcoworker https://www.linkedin.com/company/virtual-coworker
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17 Mar 2025;
from:
linkedin.com