Description:
Job Title: Car Care Specialist / Delivery Coordinator
Location: Ireland of Cairns, Cairns, Queensland
Employment Type: Full-time
About Us:
At Ireland of Cairns , we are committed to providing our customers with exceptional service and high-quality vehicles. As part of Eagers Automotive , we benefit from a massive support network across our Queensland car care team, ensuring you’ll have access to the tools, knowledge, and expertise to succeed. We are currently seeking a passionate Car Care Specialist / Delivery Coordinator to join our growing team and play a key role in delivering outstanding customer experiences.
Role Overview:
As a Car Care Specialist / Delivery Coordinator , you will oversee the preparation and delivery of vehicles to customers, ensuring every car meets our high standards of presentation and cleanliness. Additionally, you will be responsible for promoting and selling a range of car care products, including Window Tint, Paint Protection, and much more. You’ll be at the forefront of enhancing our customers' vehicle ownership experience while contributing to the growth of our business.
Key Responsibilities:
- Conduct thorough inspections of vehicles to ensure they meet our high standards of presentation and cleanliness.
- Oversee the detailing and care of cars prior to delivery to customers.
- Coordinate the smooth and timely delivery of vehicles to customers.
- Sell and promote car care products, such as Window Tint, Paint Protection, and other add-ons to enhance the customer experience.
- Maintain a high level of customer service throughout the delivery process.
- Work closely with the sales and service teams to ensure seamless vehicle delivery.
- Manage and track inventory of car care supplies and detailing products.
- Ensure all vehicles are delivered with the correct documentation and instructions.
- Leverage the massive support base from Eagers Automotive’s Queensland car care team to stay up-to-date on the latest products, tools, and industry standards.
Skills & Experience:
- Previous experience in the automotive industry, particularly in vehicle preparation, detailing, or customer service.
- Proven experience or strong interest in selling car care products.
- Strong attention to detail with an eye for quality and presentation.
- Excellent communication and interpersonal skills.
- Ability to coordinate multiple tasks effectively and work as part of a team.
- A passion for providing exceptional customer service.
- A valid driver's license and a clean driving record are essential.
What We Offer:
- Competitive salary and benefits.
- Opportunity to work with a well-established, respected dealership as part of Eagers Automotive , with a massive support network across Queensland.
- A supportive and dynamic team environment.
- Room for career growth and professional development.
If you are a self-motivated individual with a passion for cars, customer service, and sales, we encourage you to apply today!