Description:
IT Operations Team Leader
Are you an experienced IT professional with a passion for leading teams and driving technical excellence? This is your opportunity to take on a key leadership role within a dynamic and forward-thinking organisation.
About the RoleWe are seeking an IT Operations Manager to manage a team of skilled technical and operational professionals. You will play a pivotal role in ensuring the seamless operation of IT infrastructure and applications while proactively improving systems to align with business needs. This role is based in Fortitude Valley and offers a fantastic opportunity for career growth and professional development.
Key Responsibilities-
Lead and mentor a team responsible for IT infrastructure and applications, ensuring optimal performance and professional growth.
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Oversee IT monitoring systems, operating environments, cyber risk management, and application support.
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Track and manage team service levels to meet and exceed performance expectations.
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Conduct root cause analysis and provide reporting on major incidents.
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Build and maintain strong relationships with key business stakeholders.
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Deliver regular performance reports and provide strategic insights for ongoing improvements.
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Proven experience in an IT infrastructure or applications role, with a background in leadership.
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Strong expertise in AWS, hybrid cloud environments, backup solutions, Microsoft 365, and ERP systems.
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Excellent communication skills with the ability to translate business needs into technical solutions.
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A problem-solver with a collaborative mindset and a commitment to continuous improvement.
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ITIL Foundation certification is essential.
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Competitive salary package.
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Additional wellbeing leave days.
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Recognition and rewards for outstanding contributions.
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Access to health and wellness programs, including annual flu vaccinations and skin checks.
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Corporate discounts on gym memberships, meal subscriptions, and more.
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Social events and family-friendly activities.
If you're ready to step into a leadership role where you can make a real impact, we'd love to hear from you! Apply now to take the next step in your IT career.