Description:
About Us:
People Who Care is a not for profit organisation with over 44 years of service. We partner to provide support to older people, those with a disability or people who are facing a social crisis.
About the Role:
As a Team Leader, you will support the Hub Manager in leading a team of employees and volunteers, ensuring that quality Social Support Group services are delivered in a enjoyable and inviting environment. This role involves overseeing client assessments, service planning, staff supervision, and ensuring compliance in accordance with policy and procedure and relevant standards.
We are looking for a compassionate Team Leader with a background in community services or aged care. You should be able to manage multiple priorities, supervise a diverse team, and build strong relationships with clients and stakeholders.
This role is based in Wangara, and offered on a permanent part time basis (Monday to Friday 9am – 2pm, or similar)
Pay rate: $37.00 per hour.
Key Responsibilities:
- Undertake day to day oversight and administration of our group Social Support programs within guidelines.
- Plan and schedule the Social Support monthly calendar of events.
- Ensure that appropriate client records and data on services is maintained, and that regular evaluations of client need and service delivery occur.
- Ensure that client information is up to date and available for employees and/or volunteers to read before working with the client.
- Regularly review client and volunteer needs.
- Develop service delivery plans in collaboration with clients.
- Uphold wellness and client focused service delivery principles.
- Train and support employees and volunteers for transport and social support services, ensuring that employees/volunteers under direct supervision fulfill the requirements of their position descriptions.
- Roster employees and volunteers as needed, manage employee and/or volunteer leave to reduce impact on services.
Essential Criteria:
- Relevant qualifications in community services, aged care, disability, or individual support (Diploma or Certificate).
- Experience in working in aged care and/or disability.
- Strong communication skills and the ability to work in a busy environment.
- Knowledge of health and safety standards, including food safety regulations. Willingness to undertake relevant Food Safety Supervisor training.
- Valid driver’s license and the ability to meet physical demands of the role.
- National Criminal History Check
- NDIS Worker Screening Check
Desirable:
- First Aid and CPR Certificate.
Why Join Us?
- Supportive Environment: Work with a passionate and dedicated team committed to making a difference in the lives of our clients.
- Professional Development: Access to training and career growth opportunities.
- Work-Life Balance: Flexible hours and a positive work culture.
- Competitive Salary: Based on experience and qualifications.
How to Apply:
Applications should include a resume and preferably a brief cover letter outlining your suitability for the role. Please apply directly by clicking on the Apply button and following the prompts.
Recruitment action will likely commence as suitable candidates apply.
People Who Care is an equal opportunity employer and are committed to achieving a diverse workforce from Aboriginal and Torres Strait Islanders, people from culturally diverse backgrounds and/or people living with a disability.