Description:
About the Company
As one of Australia’s leading security companies, with a national footprint across Australia, MSS Security has unrivalled experience in delivering the highest quality of service & protecting some of the nation’s highest profile sites. To find out more visit our website at www.msssecurity.com.au
Culture
Our employees enjoy working with MSS because we:
- Have a high people and culture focus;
- Offer extensive development and progression opportunities;
- Provide stability and certainty in a role;
- Work collaboratively together and are high achievement focused;
- And because we know how to have fun whilst getting the job done.
MSS Security is seeking dedicated Control Room Operators to join our team at a prestigious court facility. In this fast-paced role, you will monitor surveillance systems, manage incident responses, coordinate communication between security personnel and emergency services, oversee access control and visitor management, respond to emergencies, and handle daily phone inquiries.
While experience is preferred, we are open to speaking with individuals who are new to the industry and eager to grow in their career, particularly those interested in working in a control room. This role involves working independently after training, so a willingness to learn, the ability to thrive in a fast-paced environment, and the capability to work autonomously are essential.
Duties include and are not limited to:
- Monitor CCTV systems and alarms to ensure constant surveillance and early detection of any security risks.
- Implementing access control and managing access control data for data interrogation
- Respond promptly to security incidents, alarms, and emergencies, escalating issues as required.
- Collaborate with emergency services to coordinate responses to incidents.
- Regularly test and maintain security systems to ensure they are fully operational.
- Handle daily phone and email inquiries
- Delivering excellent customer service to staff, and visitors
Skills & Experience:
- Australian Citizen
- Current Victorian Security License - Control Room Endorsement required
- Certificate II (or higher) in Security Operations
- Current Valid First Aid Certificate and CPR
- Working with Children's Check (Or willing to obtain)
- Availability to work a 24*7 rotating roster
- Experience with Integrity Access Control and Avigilon CCTV is highly valued.
- Strong communication skills
- Attention to detail and quick decision-making skills
- Ability to multitask in a fast-paced environment
How to apply
MSS Security is an Equal Opportunity Employer. We value the unique backgrounds, experiences and contributions of each person and encourage and celebrate diversity. We are proud to be certified by the Workplace Gender Equality Agency, a partner and supporter of Veterans employment and honoured to have an endorsed REFLECT Reconciliation Action Plan.
Click APPLY to complete your application and you will be prompted to answer a few simple questions and upload your cover letter and CV.
To give yourself the best opportunity to progress your application, please outline in your cover letter how your skills and experience meet the role requirements.
Thanks for taking the time to consider MSS as a future employer and we look forward to hearing from you.