Description:
Number of Positions Available:
1ABOUT US
The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Why this role matters
The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.
About the role
We are seeking a values-driven Case Manager – Homelessness Support Services. The primary purpose of the Case Manager position is to provide case management support outreach to individuals and families with multiple and complex needs who are homeless or at risk of becoming homeless.
Reporting to the Team Leader – Homelessness Support this is a Permanent Part time, 60.8 Hours per fortnight (30.4 hours per week) role, located in Shepparton, VIC.
You will successfully
Use the PD to list the five (5) most relevant role responsibilities – please note: Do not cut and paste without review. Please adjust the wording for grammatical reasons and/or merge some bullet points that contain repetitive information or if a job brief was taken, include the 4-5 key deliverables.
- Review referrals to ensure eligibility, participate in allocation, and perform outreach to meet local targets.
- Client needs assessment: Conduct initial and ongoing assessments to understand the client's issues, needs, and circumstances.
- Implement tailored case management processes and support clients in setting and achieving personalized goals, including monitoring and reviewing
- progress.
- Help clients access appropriate services, establish community supports, and advocate for them when needed.
- Identify service gaps and provide feedback to the team leader for potential improvements in service delivery.
You will have
Remove points that are not relevant to the role
- A Tertiary qualification in Social Work, Welfare, Community Development or a related field
- Demonstrated knowledge and experience in Case Management
- A current Drivers Licence
- A current and valid working with children’s check
- A national police check (which will be undertaken by the Salvation Army if application proceeds).
- Experience in Client assessment including appropriate information, tools and techniques to gather and analyse information
- Relevant experience in using appropriate risk models to assess levels of risk, harm and well-being, including immediate risk
- Empathy: Strong interpersonal skills with the ability to connect with (xxx) youth from diverse backgrounds.
- Interpersonal Skills : Strong interpersonal and communication skills, with the ability to build trusting relationships.
What we offer
The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:
- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit;
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and Workplace Support Leave (5 days) for 'volunteering’ in Salvos initiatives;
- Flexible working arrangements, access to Fitness Passport and consumer discounts;
- Access to EAP and health & wellness initiatives
- Ongoing training and development opportunities that enhance on the job skills and proficiency;
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts.
Conditions
For Award Based roles:
Compensation is in accordance with SCHADS Award Level 5.
$49.28 - $50.40 hourly + superannuation based on experience level and qualifications, exclusive of penalties, allowances, NFP salary packaging.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboration