Description:
Description Your New Chapter
At VetPartners, we pride ourselves on delivering shared services support that drives success for our veterinary clinics. This role features a hybrid work arrangement, with four days in the office to promote collaboration, build strong connections, and enhance team engagement
The Configuration Specialist optimises and manages software systems, focusing on customer data platforms. They ensure configurations align with operational needs, maintain data integrity, and support business objectives. This role is ideal for a tech-savvy professional with experience in software configuration or implementation, strong problem-solving skills, and a passion for continuous improvement.
Key Responsibilities
- System Configuration: Configure and optimise software systems to ensure they meet the specific operational needs of the business. Monitor system performance and adjust configurations as needed to ensure seamless functionality and usability across all platforms.
- Implementation Support: Collaborate with project teams to assist in the smooth rollout of new software or updates. Ensure system configurations align with business goals and requirements, providing expertise during testing and implementation phases to address any potential challenges.
- Data Integrity: Maintain and monitor the accuracy, consistency, and security of data within the software systems. Regularly audit data to ensure it remains up-to-date and reliable, generating reports and insights that assist stakeholders in making informed decisions.
- Troubleshooting: Identify, analyse, and resolve any system configuration issues that may arise. Act as a point of contact for troubleshooting and provide solutions in a timely manner to minimise disruptions. Work with relevant teams to ensure systems function as expected and that any issues are addressed efficiently.
Skills, Attributes, and Experience:
- Experience in software system configuration and customer data management platforms.
- Strong understanding of back-end system functionality and processes.
- Background in supporting software implementation projects.
- High technical aptitude and quick adaptability to new systems and tools.
- Exceptional organisational, time management, and problem-solving skills.
- Previous experience with EzyVet or similar systems would be highly desirable
Why VetPartners?
At VetPartners, we're more than just a company – we're a family united by our passion for animal welfare and excellence in veterinary care. Working with us means being part of a dynamic and supportive community where your contributions are valued, and your growth is nurtured.
Why Work With Us?
- Shared Purpose: Join a passionate community dedicated to advancing animal healthcare and making a positive impact on pets and their owners.
- Collaborative Culture: Experience a supportive environment where collaboration fuels innovation and fosters personal and professional growth.
- Opportunities for Growth: Grow with us through ongoing training, mentorship, and career advancement opportunities tailored to your development.
- Rewarding Work: Make a difference every day by contributing to meaningful projects that positively impact the health and well-being of animals.
- Work-Life Balance: Enjoy flexible working arrangements and support to maintain a healthy balance between your professional and personal life.
How To Apply:
Sound Like you? Join Us. Grow You. Click the Apply Button and please submit your resume, a cover letter detailing your relevant experience.
VetPartners is committed to Equal Employment Opportunities. We are committed to being an inclusive, diverse, and flexible workplace where differences are valued. We welcome people of all backgrounds, experience, and abilities.
A note to recruitment agencies: We are not accepting candidates from recruitment agencies. We do not accept unsolicited agency resumes and are not responsible for any fees related to unsolicited resumes. No agencies required.