Where

Case Worker - Community Programs

Australian Red Cross
Townsville Full-day Full-time

Description:

  • Full time
  • Max term contract until 30 June 2025
  • Based in Townsville
About Us Australian Red Cross is part of the world’s largest humanitarian movement. We support and empower people and communities in times of vulnerability. We act for humanity. About the role Provide individualised support to clients to identify strengths and needs and assist in setting and attaining identified goals. Work with other agencies and organisations in a collaborative approach to source appropriate support for clients.
The Caseworker will contribute to co-design process and adapt and innovate ways of working in order to improve Red Cross’s response to the needs of clients. What you will bring
  • Proven ability to provide high quality, specialist casework support and case management
  • Demonstrated understanding of how to holistically assess complex client needs, including conducting risk assessments, and developing effective case plans and safety planning
  • Proven ability to identify service gaps and manage complex cases within a context of competing priorities
  • Demonstrated cultural competence and the ability to work with people from diverse backgrounds
  • Demonstrated effectiveness in contributing to interagency collaboration and ability to lead collaboration, advocate and network with internal and external stakeholders (which can include statutory and law enforcement agencies)
  • Demonstrated understanding of the complex needs of children and young people is desirable
  • A current Working With Children’s Check and Australian Drivers Licence is mandatory
Why work with us? Work for purpose, know that the work you do enables Red Cross to support and empower people and communities in times of vulnerability. Red Cross respects, values and encourages diversity. We believe that diversity in our people enriches our organisation as well as the impact we have. Benefits that act for you, while you act for humanity Financial wellbeing: In addition to your salary, you can take advantage of salary packaging that could provide you with a great way to reduce the amount of tax you pay - and get more from your salary. You can salary package up to $15,900 for living expenses (such as rent, groceries, utility bills); up to $2,650 for holiday accommodation and meals when dining out; Novated car leases; superannuation and purchase additional annual leave. Health & Wellbeing: You can tap into specialist advice for nutrition, sleep, resilience and mindfulness, as well as access to guided meditation and other wellbeing programs. Work/Life Flexibility: You can access flexible working arrangements, paid ‘Me’ day just for you and a wide range of other paid leave options Career development: Access to ongoing learning, training, and development courses Further information This role is covered by the Social, Community, Home Care and Disability Services Award – Level 4. For additional enquiries, please contact Kelsey Cross on 07 3367 5673 for a confidential discussion. Whilst we appreciate interest in our roles, we will not be engaging with Agencies or Agency Candidates for this role. Applications close: Tuesday 25th March 2025 Please apply as soon as possible as we will be reviewing applications as they come in and may close the advertisement earlier Job Ref #: 12214 Red Cross strives to create a safe and inclusive culture with wellbeing at its centre. We embrace diversity and welcome Aboriginal and Torres Strait Islander people, and people with diverse lived experiences, abilities, genders, ethnicities, ages, and sexual orientations. We are a child safe organisation with zero tolerance of any harm to children. Our vision is to be trusted as the leading humanitarian organisation making a genuine difference in the lives of people and communities. Thank you for considering a career at Red Cross. We also have great opportunities to volunteer. Click here to find out more.

Other details

  • Job family Case Management
  • Job function Individual Contributor
  • Pay type Salary
20 Mar 2025;   from: uworkin.com

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