Description:
We are seeking a highly motivated and detail-oriented Client Relations Officer to join our Sales and Marketing team within the Charter Bookings division.
This is a fantastic opportunity to make a significant impact on our expanding business while cultivating long-term relationships with clients. If you have excellent problem-solving abilities, a passion for delivering outstanding customer service, and a dedication to excellence, we invite you to apply for this instrumental role.
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About Us:
Kangaroo Bus Lines has been providing exceptional transport services to Brisbane and the Sunshine Coast for over 45 years. As a family-owned and operated business, we pride ourselves on our continued growth, the strength of our fleet, and the quality of our people.
Our commitment to our values — People, Pride, and Passion — drives everything we do, and we are proud to be an integral part of our local community.
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Key Responsibilities:
As a Client Relations Officer, you will play an integral role in managing and enhancing client relationships, ensuring every interaction reflects our company’s core values with integrity and professionalism.
Your dedication to delivering outstanding service will contribute to the success of the team, which includes managing charter bookings, preparing detailed quotes, and offering administrative support across various office functions.
• Deliver exceptional customer service to new and existing clients
• Serve as the primary point of contact for client inquiries and booking requests
• Prepare and present accurate quotes for charter services
• Provide general office support, including document creation and management
• Assist with administrative tasks and client relationship management
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About You:
Are you a professional, proactive individual who is enthusiastic about delivering superior service? As a key member of our team, you will have strong attention to detail and a commitment to excellence in all aspects of your work.
• Positive, can-do attitude with a strong work ethic
• Exceptional attention to detail
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office 365
• Previous experience in sales, client management, and administrative roles
• Strong organisational and time-management skills
• Ability to work independently and as part of a collaborative team
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The Perks:
• Competitive Salary – Reflective of qualifications and experience
• Flexible Hours – Enjoy school-friendly working hours: Monday to Friday
• Supportive Team – Join a passionate, close-knit team within a family-owned business culture
• Location – Based at our Kunda Park Depot, on the beautiful Sunshine Coast
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Ready to Get Started?
If you’re ready to contribute to a company that values its people and strives for excellence, apply today to become part of the Kangaroo Bus Lines family.
Visit our careers page at www.kangaroobuslines.com.au/about-us/careers or quick apply through Seek.
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Kangaroo Bus Lines is an Equal Opportunity Employer. We invite applicants from diverse backgrounds, including Aboriginal and Torres Strait Islanders, and people from varied social, cultural, and gender identities to apply. Each application will be considered based on merit.