Description:
About Us
Perfectly located on the banks of the river and a stones throw to the Botanic Gardens, the Stamford Plaza is Brisbane’s finest 5 Star luxury Hotel and the flagship for Stamford Hotels & Resorts. Our unique location is second to none in the Brisbane market, with all 252-guest rooms featuring stunning river views. The Hotel houses eight magnificent function rooms used to hold an array of Corporate, Special Events & Weddings and additionally hosts a variety of busy food and beverage outlets. To find out more about us and to see what we have to offer please visit our website: www.stamford.com.au/spb.
About the Role
Are you a seasoned sales professional with a passion for the hospitality industry? We’re looking for an experienced Conference & Events Executive to join our vibrant sales team! This is your opportunity to be part of a well-established hotel and contribute to our ongoing success. As the Conference & Events Sales Executive you will be responsible for the efficient organisation and coordination of all administrative aspects of the C&E department and providing management support to sales team management.
Duties and Responsibilities
- Managing client contracts/BEOs relating to Conference & Events
- Prepare client correspondence such as banquet event orders and general correspondence
- Drive upsells to ensure conversion targets are achieved and monitor success on a monthly basis
- Communicate with guests at every opportunity and ensure the overall profitability and successful execution of relative client events
- Maintain an efficient administrative environment, have the ability to perform at high standards and achieve objectives despite the circumstances
- Participate in client entertaining, functions, familiarisations, sites and industry network events
- Continuously deliver functions and events that meet and exceed client expectations
- Following up with all clients to ensure a successful event was delivered and potential repeat business is achieved
- Liaising with the entire operations team to ensure high quality, impeccable service and experience is provided
- Effectively communicating with all internal and external stakeholders to ensure the highest of quality service and professional standards are delivered in the required time frames
- Assist with additional duties as required.
Skills and Experience
- A minimum 2 years experience in Conference & Events Management or relevant experience
- Experience with CRM Systems in particular salesforce (preferred)
- Superior customer service skills and experience
- Experience in a similar position in a 5 star hotel preferred
- Sound computer skills in the Microsoft Computer Suite
- Demonstrated sales skills
- Impeccable presentation and advanced communication skills
- A high level of organisation and able to show initiative
- An eye for detail and the ability to liaise with multiple hotel departments.
Culture and Benefits
- Great career opportunities and development
- Food & beverage discounts in all F&B outlets within the Hotels
- Dry Cleaning
- Onsite parking at a discounted rate
- Complimentary Staff meals
How to Apply
If you believe you have the drive, skills and experience to succeed in this role please click the 'Apply Now' button to be re-directed to our website http://www.stamford.com.au/careers/job-vacancies where you can complete our application.
You must be an Australian Resident to apply or have Visa Rights to work in Australia.
Stamford Hotels & Resorts is an Equal Opportunity Employer.
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