X2 - Client Support Workers

Description:

Full Time

Shepparton, VIC Posted 2 hours ago Closes: Sun Mar 30, 2025 This position is an Identified Aboriginal or Torres Strait Islander position only in line with ‘special measures’ under the Equal Opportunity Act 2010 Section 12 example 1. Organisation Overview:

Rumbalara Aboriginal Co-operative (RAC) is recognised as a leader among Aboriginal community-controlled organisations, maintaining a high profile in the public and private sectors across research, consultancy, policy development, and partnerships. RAC operates in a culturally appropriate, sensitive, community-controlled environment that maintains a holistic approach to service provision and emphasises the importance of family and community.

RAC has been a resource, service provider and enabler of the Aboriginal and Torres Strait Islander communities of the Greater Shepparton region since 1980. RAC is a cooperative working to provide a range of supports and services including:

• Health and wellbeing
• Positive aging and disability services
• Community services
• Asset and infrastructure services
• Corporate services

RAC has an annual budget of $19 million and a workforce of approximately 230 people. RAC is a significant employer and economic contributor to the region and plays a high profile leadership role as one of the larger Aboriginal organisations in Australia. RAC is committed to ensuring the Aboriginal people in the Goulburn Valley have certainty of access to community-controlled services.

Role Purpose:

The Aboriginal Client Support Program provides culturally safe support to Aboriginal and Torres Strait Islander individuals and families experiencing or at risk of homelessness. This program ensures access to essential services that promote stability, wellbeing, and connection to culture.

Key Responsibilities: Key responsibilities include:

• Providing case management and crisis resolution support to individuals and families
• Assisting clients in accessing housing, education, employment, and wellbeing services
• Advocating for and supporting clients in securing and sustaining safe, long-term housing
• Strengthening connections to Country and culture through culturally safe approaches
• Collaborating with internal and external services to ensure holistic, client-centred support

Employment Conditions:

• All staff are required to sign a confidentiality agreement on appointment to the organisation
• Probationary / qualifying periods apply to all new positions
• All staff are required to adhere to the Code of Conduct of the Co-operative (available to view)
• All staff are required to follow the policies and procedures to the department and the Co-operative (manuals are available to view)
• A commitment to equal opportunity and Occupational Health and Safety principles and practices is required
• Salary packaging is available to permanent part time and full-time staff
• Tenure of positions at Rumbalara will be tied to existing contracted funding arrangements

What We Offer

• Competitive pay and conditions based on the SCHADS Award: Level 4 pay Point 1 -4 based on qualifications

and experience).

• Salary packaging of $15,900 available for Part- or Full-time employees.
• Opportunities for additional incentives, which may include Christmas bonus days, recognition of NAIDOC

day, periodic adjustments aligned with CPI increases, and the possibility of a relocation allowance when
applicable.

• Professional development opportunities and support to help you grow in your career.
• Access to a free and confidential Employment Assistance Program and more.
• Provision of a laptop and mobile phone to support your work where applicable.
• Fleet cars to carry out daily tasks where applicable.

Successful applicants must provide a National Police Check, a Working with Children Check, and evidence of COVID-19 vaccination status as part of our commitment to a safe and supportive environment. To apply, please submit:
A cover letter that includes:

• Stating who your mob/clan is
• Your previous experience and/or qualifications

Your response to the following questions:

• What skills or experience do you have in providing support and case management to clients who may not have a secure home and have complex support and well-being needs?
• What is your understanding of homelessness and the housing system (social or private)?

A current resume If you have any further questions regarding this career opportunity, please get in contact with marieta.martin@raclimited.com.au