Description:
VIC, Genesis Fitness Clubs - Melbourne 3000 VIC
- Want to build a career?
- Looking for flexibility to fit in with your lifestyle?
- Keen to access some great perks and benefits along the way
Do you have a history of overachieving? Do you love the satisfaction of providing exceptional customer service? Do you do whatever it takes to achieve your goals?
About Genesis Fitness
With 24 hour access, 7 days a week, our national network of health clubs spans across Australia at 42 locations (and growing!) Featuring every aspect of exercise from weights to cardio, swimming or dance, boxing to cycling. We are passionate about creating a fitness community that is inclusive, encouraging and empowering of everyone!
The Role
The role of Contact Centre Consultant involves successfully servicing inbound and outbound existing members enquiries. You will actively provide a high service experience for the business, representing the facility and Genesis in positive and professional manner.
Contact Centre Consultants primary responsibility is to achieve individual and team goals and targets as they relate to servicing our members as set out by the Team Leader.
The successful applicant should possess excellent communication skills, an exceptional telephone manner, strong problem solving skills and competent in the use of major software applications (Microsoft Office).
Skills & Attributes:
- Have strong customer service skills
- Previous experience in a similar position
- Industry knowledge
- Excellent communication skills
- Hold current First Aid & CPR Certification
- Working With Children Check (or equivalent) & National Police Check
- Prior experience in fitness, sales, customer service or a retail environment is highly advantageous
- Have a passion for fitness!
If you are a passionate person who realises the tremendous opportunity that this role offers and want to utilise your skills and passion in a health training environment, we want to hear from you!
Simply complete the application process by clicking the Apply Now button and we’ll be in touch.
We are committed to providing a child safe environment. Please refer to our child safety framework. Successful applicants will be required to obtain a national police check and a Working with Children check.
Belgravia Health & Fitness is a place where we can all be ourselves and succeed on merit. We encourage applications from Aboriginal and Torres Strait Islander people, LGBTQIA+ people, people from culturally and linguistically diverse backgrounds and people with a disability. We're happy to adjust our recruitment process to support accessibility needs - reach out to us at smortimer@belgravialeisure.com.au.