Description:
With over 25,000 members the Commercial Club (Albury) Ltd is a leading Club in Country NSW. The Club prides itself on an established reputation for providing high quality products, service in a friendly and secure environment.
We are currently seeking an experienced and motivated hospitality professional to fill the position of Gaming Supervisor within our organisation. If you are passionate on delivering exceptional customer service, want the ability to develop professionally in a collaborative and supportive environment, this position is for you.
Experience:
Experience in the customer service industry in a Supervisory role
Previous experience in the NSW Club Industry preferred but not essential.
Ability to demonstrate management qualities in training and motivating a team.
Duties and Responsibilities
Lead and motivate your team to deliver exceptional customer service.
Willing to learn and work across all business streams of Commercial Club Albury, The Albury Commercial Golf Club and the Albury Brew House
Oversea daily Gaming operations including, clearances, opening and closing procedures.
Ensure compliance with all licensing and gaming regulations
Ensure employees follow work policies and procedures to standard
Perform first line of performance management.
Problem solving
Training of new staff.
Report on customer related incidents
About you.
Strong leadership and communication skills
Proven oral and written communication skills including computer literacy.
Knowledge of Electronic Gaming Machines, TAB and Keno operations
Ability to multitask and work in a fast-paced environment
Proactive and positive attitude
Able towork on a rotating roster including nights and weekends
Why Us.
Supporting professional development
Rotating roster offering a 4-day weekend every third week.
Competitive salary.
Free access to Club Gymnasium
Free access to Albury Commercial Club Golf Course
24/7 Free access to “Sonder” a medical, mental health, safety and wellbeing platform for you and your immediate family.
Qualifications:
High School Certificate (or equivalent)
Tertiary Qualifications in a relevant discipline or previous experience preferred
Current NSW RSA and RCG competency card
Knowledge of :- NSW Registered and Licensed Club Act, Liquor Act
To apply please forward a current resume and cover letter detailing you experience to
hr@commrcialclubalbury.com.au.
Please note the selection process may begin prior to closing date,
Applications close: 31st March 2025