Freight Forwarding - Export Operator - Bne-New

Description:

Your new company
This company is a trusted name in freight forwarding across Australia, recognized for its excellence in the industry. With a strong commitment to innovation, integrity, and customer satisfaction, they go beyond logistics to create smarter solutions. As they continue to grow, they embrace diversity and inclusivity, ensuring a workplace where every team member can thrive and make an impact.
About the Role- Export Operator
Export Operator will be reporting to the Export Team Leader. Your new role includes:

• Receive sea freight bookings, register orders in EDOC and arrange shipments of LCL
• Take booking requests ensuring bookings are made at current and profitable rates
• Keep all stakeholders (internal/external) abreast of bookings and shipment status
• Follow up suppliers with regards to payments of invoices
• Providing customer advice on all aspects of shipping goods overseas including packing dimensions, weights and the export procedures in accordance with company operation procedures
• Identify optimal solutions for customer and shipment problems and issues that arise
• Identify opportunities for process improvement efficiencies that will contribute to increased productivity
• Take accountability for your role – expectations, goal setting, workload commitments, seeking and providing feedback and development, sharing your knowledge with others.
• Share positive customer experiences with the team
• Take action to drive healthy and safe work practices throughout the business

The successful applicant should demonstrate;

• 2-3 Years experience within the industry
• Export Operator experience
• Excellent communication skills
• Highly service oriented
• Good attention to detail
• Ability to work in a high paced environment
• Strong time management and organization skills
• Motivated, flexible, and forward-thinking
• Positive attitude & team player
• Professional and courteous demeanor
• Displays a flexible and open minded willingness to adapt to new environments and be a team player
• Must have good ethical standards.

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your resume, or call Thomas Hunter now at 0437 537 710.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion.