Description:
- Provide top-quality customer service, addressing client enquiries and complaints promptly and professionally.
- Maintain and enhance client relationships through regular interaction and excellent communication.
- Collaborate with the Secretarial & Business Support department to ensure seamless service delivery.
- Document customer interactions for future reference and to improve service quality.
- Contribute to team efforts by accomplishing related results as needed.
- Stay updated on the company's services and policies to provide accurate information to clients.
- Participate in regular training and development programs to enhance skills and competencies.
- Uphold the company's reputation by adhering to professional standards and ethics.
Requirements:
A successful 'Customer Service Representative should have:
- Proven experience in a customer service role.
- Excellent communication and interpersonal skills.
- Strong problem-solving capabilities and a customer-oriented approach.
- Proficiency in using customer relationship management software.
- A knack for working in a team environment and a drive for continuous learning
Conditions:
- A competitive salary at approximately AUD 70,000 - 80,000 +Super.
- An inclusive, supportive company culture that values teamwork and employee development.
- Opportunities for career advancement within the Insurance sector.
- A great work-life balance with flexible working hours.
- Prime location in Sydney CBD with easy access to local amenities.
If you're a dedicated and ambitious professional looking to make a significant impact in the Insurance industry, we encourage you to apply for this Customer Service Representative role in Sydney CBD.
19 Mar 2025;
from:
michaelpage.com.au