Description:
With more than 218,000 members we’ve been a part of the Tasmanian community for 100 years – we're Tasmania’s shoulder to lean on and voice when it matters. Our values guide us in all that we do – Engage with Heart, Unleash Potential, Walk the Talk and Together we Thrive. With our local knowledge and as the state’s number one brand we’re here to support our members by helping them enjoy life, giving them a helping hand and making their money go further.
We’re looking for a Training Officer to join the Operations Capability team on a 12-month contract. In this role, you’ll be part of a team delivering high-quality training and development programs for Operations.
As a Training Officer, you won’t just facilitate training—you’ll play a key role in shaping learning opportunities that equip our employees with the knowledge, skills, and confidence needed to deliver an exceptional member experience.
We're seeking someone who brings:
- Confidence in facilitating learning and development programs for both new and existing employees.
- Strong presentation skills with the ability to adapt communication to different learning styles.
- A collaborative approach, working with the Capability Team to assess training needs and develop solutions that bridge skill gaps.
- Knowledge of training and development best practices— and/or experience in a customer service or sales environment is highly desirable.
- An understanding of business operations, systems, and processes.
- Excellent self-management skills, with the ability to plan, organise, and prioritise workload effectively.
- A growth mindset, with a willingness to receive feedback and implement improvements.
- Experience (or desire to gaining knowledge) in developing and reviewing training materials and resources to enhance learning outcomes.
At RACT, we’re not just a workplace – we’re a community. When you join our team, you become part of something bigger. Your ideas and the work you do will help shape our community and environment.
Here’s why you’ll love being part of our team:
- Flexible work : Life isn’t one size fits all, and neither is our work. Balance your commitments with our flexible work environment.
- Career growth : We invest in your development because your success is our success.
- Superannuation contribution matching: For every dollar you contribute to your superannuation, we’ll match it up to 2%.
- Staff discounts : Enjoy significant discounts on RACT products.
- Extra leave : Three extra days on top of annual leave – because self care matters.
- Dog-friendly days : You read that right. Bring your furry friend to the office – tail wags guaranteed!
- Volunteer opportunities : Make a difference beyond the office walls.
By joining RACT you'll be a part of an inclusive culture that celebrates diversity – every individual is valued and respected. We invite people from all backgrounds to apply.
Ready to join the RACT family? We would love to hear from you!
Reach out to our People and Culture Team on peopleandculture@ract.com.au if you have any questions about this role or working with RACT. Please submit your applications via SEEK and attach an up to date CV and cover letter by 10am Monday 24 March 2025.