Case Manager

Description:

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.

The Salvation Army Australia’s Homelessness Stream provides high-quality, person-centred services to people at risk, and or experiencing homelessness. We support adults and families, including accompanying children with accommodation, case management, outreach support, financial assistance, connection and referral to other specialist services.

We are seeking a values-driven and proactive Case Manager, at our Alice Springs location. Reporting to the Team Leader, this is a permenant, full-time position.

Salary and conditions are in accordance with the SCHADS Award, level 4.

• Support and encourag clients to achieve own goals within established case plans including taking clients to appointments and advocating for clients to other services providers.

• Undertake intake and assessment with clients to develop a shared understanding of their situation and related problems and strengths.

• Ensure accurate, up to date client records and data is maintained for all clients in accordance to TSA standards and procedures within TSA’s identified electronic database.

• Ensure appropriate preventative action is taken in relation to potential high-risk situations, as per policy and procedure.

• Advocate on behalf of clients with various government and non-government agencies, both verbally and in writing.

• Provice case management support to clients in accordance with the TSA model of care and practice

• Ongoingly assess the client’s issues, needs and circumstances from initial intake to exit.

• Qualifications (min certificate 4) in the community sector

• Relevant Experience in a social service environment

• Demonstrated case management experience and skills

• Experience working with people who may not have English as a first language and knowledge of Local Aboriginal Communities and Culture

• A Working with Children (Ochre Card) Vulnerable people check is required

• A National police Record Check.

• A NT Drivers Licence

As a registered NFP we offer our eligible employees real and meaningful benefits such as;

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit ($2,650)

• Flexible working conditions

• Health, fitness and financial discounts / benefits

• Paid parental leave - 12 weeks

• Up to 8 weeks leave per year through our purchase leave scheme

• Up to 5 days paid leave per year to ‘volunteer’ in a TSA program or activity

• Purpose driven career which has positive social and sustainable outcomes

• Employee Assistance Program - Independent confidential counselling service;

• Opportunity for career development;

• An inclusive culture of dedicated, passionate and professional team members

• Positively supporting and impacting the lives of others through your career contribution

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. W e are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.

The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration