Description:
About the role
Mater Health Brisbane is looking for an Administration Officer to join the Referral Management team! This permanent full-time role will be based at our South Brisbane campus. Shifts will be between 7am – 6pm on a rotating roster, Monday - Friday.
Salary range: $31.24 - $36.44 per hour plus 11.5% superannuation and access to not-for-profit salary packaging up to $15,900 + access to many staff benefits!
What you’ll be doing
As an Administration Officer in Referral Management, your role will involve but is not limited to:
- Providing Exceptional Customer Service to patient and clients
- Providing administrative support to clinical and medical staff
- Maintain a high level of discretion and confidentiality, complying with administration, and financial policy and procedures, maintaining accurate, current and accessible files, including maintenance of records of relevant meetings and discussions
- Continually demonstrate highly developed written communication skills including ability to draft routine correspondence on behalf of the senior management
- Provide administrative assistance to other senior staff and others as requested
- Exercise judgement where necessary to solve immediate problems in situations where precedents have not been set and procedures not defined
- Maintaining and meeting multiple KPI’s daily
- Support staff training
About you
To be successful in this role, you will demonstrate:
- Experienced in providing medical administration support
- Highly developed time management and organisational skills
- Strong computer skills including competence in using Patient Administration systems (or the ability to quickly learn new systems)
- Excellent customer service and interpersonal communication skills
- Ability to organise and prioritise work effectively within a busy, fast-paced, demanding environment
- Ability to be available for all shifts across a 5-day working week between the hours of 6am to 6:00pm
- Advanced IT skills in the Microsoft Office Suite, particularly Excel
- A positive attitude and approach to work with a commitment to excellent service and accuracy
For more information regarding the role, please contact Angela Kinsella, Administration Team Leader, 07 3163 3732
Applications close on Thursday 3rd April 2025. Please note, we may contact applications prior to the closing date, please do not hesitate to APPLY NOW!
Mater Group is dedicated to creating a workplace that values diversity and inclusion. As an Equal Opportunity Employer, we welcome applications from individuals of all backgrounds and abilities. We believe in providing equal opportunities for all qualified candidates.