Description:
Why work for Tyro
We're not just like every other bank. Tyro has always been a tech company at heart, but fostering a diverse and inclusive environment, and a passion for continuous learning has always been one of the most important parts of our company's culture.
Tyros are a highly collaborative mix of people. You will work closely with our awesome teams and individuals in engineering, product management, customer support, sales and other functions within the business. Our strong team of 600+ Tyros, just like our customers, are the lifeblood of our business. We go to great lengths to ensure a positive and enjoyable employee experience for all. Everyone is committed to delivering great outcomes for our customers, and you will have the chance to change the face of payments and commerce for Australian businesses.
About the role:
The Head of Product at Tyro is responsible for driving the product vision, strategy, and execution across multiple product lines to deliver exceptional value to our 70,000+ customers in Australia. This role requires a highly strategic, customer-obsessed leader who can define and execute a roadmap that aligns with business objectives, market trends, and emerging opportunities in payments and financial services.
As a key member of Tyro’s senior leadership team, you will inspire and mentor product managers, create a data-driven and customer-centric culture, and work cross-functionally with engineering, design, sales, and marketing to build world-class products. You will also be instrumental in shaping Tyro’s long-term growth strategy by identifying new revenue streams, enhancing customer stickiness, and navigating the complexities of our partner ecosystem.
What you'll do:
Vision and Strategy:
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Define and drive a compelling product vision that aligns with Tyro's long-term business goals.
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Develop and socialise an opinionated and robust product strategy with a 24+ month outlook, leveraging frameworks like "Where to Play" and "How to Win."
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Ensure the strategy creates a strong market differentiation and builds confidence with leadership, board members, and investors.
Execution and Delivery:
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Lead multiple product squads and ensure they ship impactful, high-quality products at speed.
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Establish and uphold a culture of accountability, ensuring teams are focused on high-leverage initiatives that drive growth, retention, and monetization.
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Champion best practices in agile product development, ensuring a high-velocity and customer-focused delivery approach.
Customer and Market Insight:
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Maintain a deep understanding of Tyro's customers, competitors, and market trends through direct engagement and data-driven insights.
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Proactively identify new business opportunities that span product boundaries and create long-term value for Tyro.
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Develop strategic partnerships and ecosystem integrations that enhance Tyro’s competitive advantage.
Cross-functional Leadership:
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Collaborate with executive leadership, engineering, sales, marketing, and operations to ensure product initiatives are aligned with broader business priorities.
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Drive alignment across teams by effectively communicating product goals, trade-offs, and roadmaps.
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Act as a thought leader within the company, influencing key decisions and ensuring the product team operates with excellence.
Team Development and Culture:
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Build, mentor, and grow a high performing product management team, setting a high bar for craft excellence.
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Foster a culture of innovation, continuous learning, and operational excellence across the product function.
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Serve as a role model for Tyro’s values and a champion for a customer-first product culture.
What you'll bring:
Leadership and Strategy:
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Proven experience leading product at a high-growth technology company, ideally within fintech, payments, or financial services.
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Strong strategic thinking, with a track record of defining and executing long-term product strategies that drive business success.
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Experience influencing C-level executives, board members, and external stakeholders.
Product Excellence:
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Deep expertise in product management, customer insights, and market analysis.
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Strong understanding of financial products, payments infrastructure, and SMB needs.
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Mastery of agile methodologies, data-driven decision-making, and go-to-market strategies.
Execution and Delivery:
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Demonstrated ability to lead teams in shipping high-quality products that achieve meaningful business outcomes.
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Skilled in managing competing priorities, making tough trade-offs, and driving cross-functional alignment.
Customer and Market Insight:
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Highly analytical, leveraging data and customer research to drive decision-making.
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Deep knowledge of market dynamics, competitive landscapes, and emerging trends in fintech.
People and Culture:
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Strong leadership experience, with a passion for developing and mentoring product talent.
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Ability to inspire and align teams around a shared vision and strategy.
Qualification:
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Bachelor's degree or above (Technical, Business or Design related)
Perks and Benefits
We’ve worked hard to create an environment that’s big on diversity, inclusion, and flexibility, and one that suits the changing needs ofour people across Australia. Here are just some of the things Tyros tell us they love about working here:
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A hybrid working policy that truly enables you to live your best life
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Learning and career development opportunities
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16 weeks paid primary carers leave
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12 weeks paid secondary carers leave
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Annual team-based volunteer day
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We're a social bunch, we love a weekly team social event, snacks, a selection of craft beer, wine and non-alcoholic beverages, ping pong and video games
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Taco Tuesdays
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Mental health and wellness initiatives
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Personal finance initiatives
#LI-Hybrid