Technical Leader, Networks

Description:

• Information Technology Services (ITS)

• Full time, continuing position

• Base salary will be in the range $113,377 - $127,112 + 17% Superannuation (HEW Level 8)

• Based at our St Lucia location

The Technical Leader, Networks will be the senior technical leader and resource for IT Network Infrastructure, focussing on datacentre networks, campus/wireless networks and assisting in the support of underpinning infrastructure including virtualisation, cloud, converged infrastructure, and security infrastructure. It is a senior escalation point within the team, supporting more junior team members in delivering services.

Working within the Infrastructure Operations team, you will be responsible for the day-to-day function of datacentre and campus networks, complex troubleshooting across underpinning infrastructure, involvement in the design and provisioning of networks, as well as assisting with IT change and implementation projects as part of continuous improvement to UQ’s IT services.

Key responsibilities will include:

• Technical Leadership & Advisory : Provide technical leadership for IT services at the University, collaborating with various groups and acting as a technical advisor for designated services.

• Project Management & Coordination : Lead and assist with significant IT projects, ensuring effective coordination and timely execution.

• Support & Documentation : Offer advice, contribute to business process documentation, resolve customer issues, and provide advanced technical support for relevant technologies.

• Innovation & Mentorship : Investigate and implement emerging technologies, identify opportunities for service enhancement, and provide senior-level advice and mentorship to team members.

As part of the UQ community, you will have the opportunity to work alongside the brightest minds, who have joined us from all over the world.

Everyone here has a role to play. As a member of our professional staff cohort, you will be actively involved in working towards our vision of a better world. By supporting the academic endeavour across teaching, research, and the student life, you will have the opportunity to contribute to activities that have a lasting impact on our community.

Join a community where excellence is at the core of our culture, contributions are valued and a range of benefits and rewards are available, such as:

• Up to 26 weeks paid parental leave or 14 weeks paid primary caregiver leave

• 17% superannuation contributions

• 17.5% annual leave loading

• Access to flexible working arrangements including hybrid working options, flexible start/finish times, purchased leave, and a condensed fortnight

• Health and wellness discounts – fitness passport access, free yearly flu vaccinations, discounted health insurance, and access to our Employee Assistance Program for staff and their immediate family

• UQ Study for Staff

• On campus childcare options

• Affordable parking (from just $6.15 a day)

• Salary packaging options

• Postgraduate qualifications in IT or equivalent experience, with extensive knowledge in business analysis and technical solution design.

• Significant experience in consulting, advising, and coordinating IT projects across various stakeholder levels.

• Highly skilled in troubleshooting and resolving complex IT issues and incidents.

• Over 5 years of experience in managing large-scale communications networks, with expertise in areas like routing, switching, network security, and MPLS.

• In-depth knowledge in network infrastructure, including experience with technologies such as Cisco, Palo Alto, SDN, and wireless LAN.

• Expertise in working with hyper-converged infrastructure, VMware virtualized environments, infrastructure automation, and public cloud services (AWS, Azure).

• Excellent written and verbal communication skills, with the ability to mentor team members and collaborate effectively with diverse stakeholders.

• Demonstrated ability to innovate, adopt new technologies, and prioritize workloads to deliver quality outcomes within deadlines.

The successful candidate may be required to complete a number of pre-employment checks, including: right to work in Australia, criminal check, education check, etc.

You must maintain unrestricted work rights in Australia for the duration of this appointment to apply. Employer sponsored work rights are not available for this appointment.

For more information about this opportunity, please contact Shaun Diefenbach at shaun.diefenbach@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line.

All applicants must upload the following documents in order for your application to be considered:

• Cover letter summarising how your background aligns to the ‘About You’ section

• Resume

UQ is committed to a fair, equitable and inclusive selection process, which recognises that some applicants may face additional barriers and challenges which have impacted and/or continue to impact their career trajectory. Candidates who don’t meet all criteria are encouraged to apply and demonstrate their potential. The selection panel considers both potential and performance relative to opportunities when assessing suitability for the role.

We know one of our strengths as an institution lies in our diverse colleagues. We're dedicated to equity, diversity, and inclusion, fostering an environment that mirrors our wider community. We're committed to attracting, retaining, and promoting diverse talent. Reach out to talent@uq.edu.au for accessibility support or adjustments.

Applications close Thursday, 3 April 2025 at 11.00pm AEST (R-37779).