Description:
About our client
Our client is dedicated to empowering Indigenous women and their families through culture, well-being, education, and respect. With nine years of impactful operation, their social enterprise expanded last year with the launch of a unique retail store showcasing Indigenous businesses and women-owned ventures. This space features a carefully curated selection of products, including skincare, jewellery, clothing, tea, coffee, tinctures, art, bodycare, cosmetics, and more.
Be part of a dynamic organisation driving positive social change.
The Role
Our client is seeking a Retail Assistant to deliver exceptional customer service while supporting Indigenous and women-owned businesses. This role involves assisting customers, managing stock, and processing online orders.
Key Responsibilities
- Provide exceptional customer service and product knowledge.
- Ensure an inclusive shopping experience.
- Maintain a strong understanding of the product range.
- Receive, organise, and replenish stock.
- Process online, wholesale, and corporate orders.
- Accurately pack and dispatch orders.
- Keep the store clean and visually appealing.
- Assist with merchandising and displays.
What We’re Looking For:
- Retail or customer service experience (preferred).
- Passion for Indigenous businesses and social enterprises.
- Strong communication and problem-solving skills.
- Proficiency in Microsoft Office (Shopify/Unleashed is a plus).
- Ability to work independently and in a team.
- Manual Driver’s Licence.
- Flexible availability, including weekends.
Additional Information:
- AFP criminal record check required or willing to obtain
What’s in it for you:
- Opportunity to work in a dynamic, inclusive environment that supports cultural diversity.
- Contribute to the success of a growing social enterprise.
- Be part of a passionate team that supports Indigenous and women-owned businesses.
- Gain experience in both retail and online sales.
- Flexible hours to suit - from 8hrs to 30hrs
If you are passionate about promoting cultural diversity and creating memorable shopping experiences, we invite you to apply for the Retail Assistant position. Please submit your resume and a cover letter highlighting your relevant experience and why you're interested in joining our clients team.
We are an all-women’s business and encourage applications from candidates of all backgrounds.
Note: This is open to Australian Citizens or Permanent Residents only. Please do not apply if you are seeking sponsorship or on a Holiday/Student Visa