Description:
Your next opportunity
Do you pride yourself on being a reliable, driven and self-motivated individual? Then we want YOU to join our Customer Service team based in our Concrite Contact Centre at Sutherland on a Permanent Full-Time basis!
We are seeking a Customer Solution Agent to provide support for our customers in relation to orders and general inquiries. In this opportunity, you will be required to be available for an 8-hour shift Monday to Friday and Saturdays on rotation as overtime.
Your day will involve;
- Receive orders and enter them into our systems in a precise and agile manner (with training provided)
- Understand production capabilities of the Boral plant and truck network
- Monitor progress of deliveries and provide delivery status information to the customer, using vehicle tracking systems
- Build professional relationships with customers and internal teams.
What are we looking for?
- Punctual, professional and reliable team members that look forward to joining your peers in the office - 5 days per week.
- Enthusiasm and customer focused individuals that are willing to be an integral part of a busy contact centre team
- Exceptional communication skills to identify and resolve customer issues and capture customer orders
- Manage competing priorities in a high-volume environment while ensuring customers are provided exceptional customer service
- Computer literacy
21 Mar 2025;
from:
uworkin.com