Description:
Provides specialist technical support and guidance to internal and external customers through an in-depth knowledge of local raw material performance, product portfolio and supply chain and site processes.Liase closely with Technical Excellence Centre to ensure products meet Australian Standards, government authority requirements and customer project specifications. Assist customers and sales teams in appropriate product selection to meet project requirements.
About Heidelberg Materials
With more than 4,000 employees across 300 sites, we have an extensive production and logistics network across Australia.
We think global and act local - we benefit from global research and development enhanced by national collaboration to offer a comprehensive range of high-quality concrete, aggregates, road base, sand and asphalt products. We also produce a wide range of sustainable and recycled construction materials for civil construction and infrastructure projects.
We are driven by excellence and high performance and together we will shape Australia’s construction materials industry building a legacy for generations to come.
Develop and refine your technical skills in your new role as a Materials Solutions Specialist – Aggregates based at our Perth Metro Operations. You will be joining a strong team culture with a supportive environment where personal and professional growth is valued and your contributions recognised.
Reporting to the Regional Technical Manager, this role will provide technical support and guidance to both our internal and external customers through your in-depth knowledge of local raw material performance, product portfolio and supply chain & site processes.
In your new role, you will :
- Provide a high level of competent technical services to support internal and external customers by assessing customer requirements and developing practical solutions.
- Assist other technical staff, sales and production staff in all technical and quality issues within area of responsibility
- Solve complex problems and develop practical solutions and address product performance concerns within agreed time constraints
- Drive technical improvements to business products and processes as well as customer outcomes
- Monitor raw material and finished product performance
- Work with supply chain teams to ensure production controls and standards are being implemented consistently and identify where improvement opportunities exist
About you:
- A university degree in Civil engineering or Materials science with 1 to 5 years of experience.
- You have a successful track record in a technical field with high attention to detail and outstanding communication and engagement skills
- You have a positive and influential presence in building strong and effective relationships with key internal and external stakeholders
- You have a passion for delivering remarkable customer service and great results
Our Benefits
At Heidelberg Materials, we understand that your well-being and professional growth are essential. That's why we offer a comprehensive range of employee benefits to enhance your work-life balance, personal development, and financial savings.
- Salary Sacrifice: Take control of your finances by saving on, technology, and work-related items through our salary sacrifice program.
- Learning and Development: Fuel your career ambitions with our extensive learning and development opportunities, enabling you to unlock your full potential.
- Paid Parental and Grandparent Leave: We support your family life with generous paid leave options, helping you cherish those precious moments with loved ones.
- Discounted Concrete & Quarry Products: Save on your home improvement projects with exclusive discounts on concrete and quarry products.
- Novated Leasing: Drive your dream car for less through our partnership with TFM, offering fantastic discounts on vehicles.
- Health and Well-being: Prioritise your health with discounted health insurance, access to retail outlets, and affordable gym memberships.
- Car Hire Discounts: Enjoy savings on car rentals through our exclusive car hire discounts.
- Electronics: Enjoy a 10% discount on a variety of products from JB HiFi.
Heidelberg Materials is an equal opportunity employer, and we welcome people from all walks of life. We encourage applications from Indigenous Australians, people with disability, those from diverse cultural backgrounds, and the LGBTQI+ community.