Assistant Front Office Manager (Full Time)

Description:

Additional Information
Job Number 25048488
Job Category Rooms & Guest Services Operations
Location Four Points by Sheraton Sydney Central Park, 88 Broadway, Sydney, New South Wales, Australia, 2008VIEW ON MAP (https://www.google.com/maps?q=Four%20Points%20by%20Sheraton%20Sydney%20Central%20Park%2C%2088%20Broadway%2C%20Sydney%2C%20New%20South%20Wales%2C%20Australia%2C%202008)
Schedule Full Time
Located Remotely? N
Position Type Management
Four Points by Sheraton - where timeless classics are integrated with modern details. The atmosphere is honest, uncomplicated and casual. Join us as an Assistant Front Office Manager in a community of approachable and straightforward talent offering simplified, not simple experiences to independent travellers.
Position Summary:
- Assist the Front Office Manager with all aspects of departmental operations, making business decisions which will create classic and timeless experiences
- Manage day-to-day operations and ensure the quality and standards of the hotel are met
- Handle complaints, settling disputes, and resolving grievances and conflicts by negotiating with relevant parties
- Plan and execute team building activities so associates feel part of the Four Points team
- Supervise staffing levels to ensure that guest service, operational needs and financial objectives are met
- Be an expert on the hotel and the surrounding area, have a sense of the local to exceed guest expectations
- Build and strengthen relationships with existing and new travellers to enable future bookings
About You:
- Experience with OPERA property management system or similar
- Relevant experience in a similar managerial role
- Working rights in Australia
- Enthusiastic to escalate your career
- Self-motivated, driven and energized in a fast-paced environment
- Armed with smart solutions and a can-do attitude
Our Benefits:
- Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family and friends
- Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
- Grow, develop, and progress with internationally recognized training programs, unlimited strategic development and exciting career opportunities within the Marriott International group
- Genuine care for associates' physical, emotional and financial wellbeing through our Employee Assistance Program
- Opportunity to receive Employee Referral Incentives and get paid for working with your friend
- Work for the Largest Hotel Network in the World which values equality, diversity and inclusiveness
Four Points by Sheraton is part of Marriott International's Select portfolio, which has committed to putting people first for 90+ years. Apply now!
Where timeless classics are woven with modern details. Where business meets pleasure. Where even when travelers are global, they can experience the local. As a member of the team, you will become part of our united Four Points by Sheraton community where everyone is welcome, we support each other, and every hotel matters. We provide exactly what guests need in an uncomplicated way. If you are seeking opportunities to put guests at ease in a friendly, genuine and approachable environment, join our team. In joining Four Points, you join a portfolio of brands with Marriott International. Be where you can do your best work,? begin your purpose, belong to an amazing global? team, and become the best version of you.