Description:
Concession Manager | Womenswear
We are looking for an experienced and passionate Retail Manager to lead a small team at Castle Hill . Representing an inclusive women's fashion brand , this role is perfect for a styling-focused leader who thrives on delivering exceptional customer experiences and driving store performance.
About the RoleAs the Concession Manager , you will oversee the daily operations of the Castle Hill location , managing a small but dedicated team . You will be responsible for delivering outstanding personalised styling services , fostering strong client relationships, and ensuring the store achieves its sales and KPI targets . This role requires a hands-on leader with a keen eye for visual merchandising and a deep understanding of inclusive fashion .
Key Responsibilities:- Lead, develop, and motivate a small team to deliver exceptional customer service
- Provide personalised styling advice , ensuring every customer feels confident and valued
- Drive store sales and performance , meeting and exceeding KPIs
- Maintain strong visual merchandising and uphold brand presentation standards
- Build and maintain a loyal client base through relationship-driven retailing
- Oversee stock management, rostering, and operational efficiencies
- Champion an inclusive and welcoming environment for customers and team members
- Minimum retail management experience , ideally in fashion or styling
- Passionate about inclusive women's fashion and empowering customers through style
- Strong leadership and team development skills
- Sales-driven, with a track record of achieving and exceeding targets and KPIs
- Confident in one-on-one styling consultations and customer relationship management
- Highly organised with excellent attention to detail in operations and visual merchandising
- Ability to create a positive and supportive team culture
- Be part of a brand that celebrates inclusivity, diversity, and self-expression
- Competitive salary package with performance-based incentives
- Career progression opportunities within a successful fashion retailer
- Work in a boutique setting , delivering a highly personalised shopping experience
If you are a passionate retail leader with a love for fashion, styling, and customer experience , we would love to hear from you. Apply now to take the next step in your career!
To apply online, please click on the apply button.
Alternatively, for a confidential discussion, please contact Sophie Mieglitz on 0413 030 785 quoting the reference number above, or check out our website for other available positions.
www.frontlinerecruitmentgroup.com/retail