Description:
Part-Time Receptionist - Stafford Clinic
About the Role
The Dental Club is looking for a professional and friendly Part-Time Receptionist to join our Stafford clinic. This flexible role not only involves managing front desk duties but also offers the opportunity to assist chairside when needed. You'll be an integral part of our dynamic dental team, helping ensure smooth operations and delivering an exceptional experience to all our patients.
What You'll Be Doing
- Greet and assist patients with check-ins, inquiries, and appointment scheduling, ensuring a positive first impression.
- Manage patient bookings, handle phone calls, and ensure a smooth flow of clinic operations.
- Maintain accurate and up-to-date patient records, ensuring all documentation is completed efficiently.
- Process payments, handle insurance claims, and manage billing inquiries.
- Assist chair side during dental procedures on occasion, helping prepare instruments, sterilizing equipment, and supporting the dental team.
- Perform various administrative tasks to support the efficient running of the clinic.
What We're Looking For
- Previous experience as a receptionist or in a customer service role (medical or dental experience is preferred).
- Strong communication skills and a friendly, professional demeanor.
- Ability to multitask effectively and stay organized in a fast-paced environment.
- Proficiency in office software and general administrative tasks.
- Willingness to assist chairside as needed, with a keen interest in supporting dental procedures.
- A positive, proactive approach to problem-solving and delivering excellent patient care.
What We Offer
- Part-time position with flexible hours to support work-life balance.
- Competitive salary and potential for growth.
- Ongoing professional development and training.
- A supportive, collaborative team environment.
About Us
For over 16 years, The Dental Club has been providing high-quality dental care to the Brisbane North community. We pride ourselves on our commitment to patient care and the use of the latest dental technologies. Join our team at Stafford and help us continue to deliver exceptional dental experiences!