People Support Specialist

Description:

• Hybrid work environment

• Permanent

• Provide high level process and advisory support for the People Department Operations team

About the Role
The People Support Team are our engine room of People operations. The People Support Specialist will enhance the employee experience through the delivery of exceptional service and support to employees and People Leaders. Provide subject matter expertise and specialised knowledge and techniques to resolve people and workplace related queries and situations.
About the role

• Oversee the daily core workflow of the People Support Team to enhance the overall employee experience

• Coach and guide People Leaders and employees on basic people related matters and processes including, performance management, absenteeism, interpretation of the RBA Enterprise Agreement, interpretation of internal policies and procedures, triaging queries with specialist People team members, ensuring data privacy, and security of information

• Lead, plan and direct all aspects of work for People Support projects

• Complete reporting obligations for the People Department

• Proactively, identify and contribute to the maintenance and improvement of People related policies, systems and processes, ensuring compliance with employment legislation and the integrity of information

• Experience in systems and process transformation, with proven ability to co-ordinate and execute People projects

• Be the escalation point for the team, direct and guide the work as appropriate

About you

• Experience in providing advice and operational support for People processes, including the administration of People policies and procedures, with a general understanding of People/HR best practices, employment laws, and regulations.

• You thrive in a fast paced environment

• You are resilient and enjoy solving problems quickly and accurately

• You are adaptable, friendly and see the value of enhancing employee experience

• Experience in leading or influencing a team to success

• Sound business acumen and stakeholder management skills to work with and influence business unit or functional leaders

• Experience in Workday is desirable

Be More
Working for an organisation that truly makes a difference to the people of Australia, we can offer development and career opportunities in a collaborative environment that supports your growth, wellbeing and promotes flexibility. Your individual growth and success drives the RBA forward as an organisation. Be more means you can do more, for yourself and for Australia.
Why RBA?
The RBA makes an important contribution to the Australian economy through the pursuit of national economic policy objectives and associated activities in financial markets and banking. We also issue Australia's banknotes and operate infrastructure critical to the payments system, all of which contribute to the welfare of the Australian people. Made up of specialists across a wide range of fields, our people, values, and culture play a critical role in achieving our objectives. Striving to be Open & Dynamic, we consider and incorporate different perspectives, work across teams and are transparent with each other, whilst delivering quality together effectively and focusing on outcomes by prioritising, testing, learning, and refining as we go. Our people conduct themselves with a high degree of integrity, while striving for excellence in the work they perform and the outcomes they achieve. We encourage intelligent inquiry and we treat one another with respect while promoting the public interest through our efforts. We know it is the growth and success of our people that drives the RBA forward. Come and make a bigger contribution while you build and develop your own skills too, because being more means you can do more, for yourself and for Australia.
The Reserve Bank of Australia is committed to equity, diversity and inclusion through key initiatives. We welcome and encourage applicants from diverse backgrounds to apply, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse background, those living with a disability and from the LGBTQ+ community. We are committed to making the recruitment process fair and equitable for all our candidates.

Application Close :

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