Where

Customer Service Advisor.

Kerry's Automotive Group
Darwin Full-day Full-time

Description:

Join the Kerry’s Automotive Group as a Customer Service Advisor, we're looking for a reliable and motivated individual to help deliver top tier customer service. If you're detail-oriented, thrive in a fast-paced environment, and want to be part of a dynamic team, this is the perfect opportunity for you. Competitive pay, growth opportunities, and a supportive work environment await.

This position is within our fast-paced Service Department and is responsible for high volume, inbound and outbound front desk duties, and a variety of administrative tasks.

Responsibilities:

  • Answering telephones, booking in customer service and repairs as well as carrying out various reception and clerical duties associated with the mechanical service department.
  • Providing exceptional customer service and ensure all customers are completely satisfied with a seamless experience.
  • Ensure timely and accurate billing for services rendered, including processing payments and handling any warranty-related claims
  • Accepting and arranging appointments for Customers in a manner that best suits the Customers timeframe and the companies scheduling protocols

The ideal applicant will be someone who:

  • Is highly organised.
  • Has excellent computer skills.
  • Has well-developed communication skills.
  • Works collaboratively with others.
  • Displays personal drive and integrity and achieves results
  • Has current NT driver's license and ability to pass a criminal history check are requirements of this role.

In return, we offer you:

  • First-Class Facility & Working Environment - Big Spacious state of the art workshop,
  • In-house Gym, Friendly Supportive Team, Monthly Employee Lunch
  • Professional Development – In house-based training, plus Career Progression options available

To apply, please click the Apply Now button below and email your resume along with a one page covering letter outlining your suitability for the role.

22 Mar 2025;   from: uworkin.com

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