Description:
About Us:
Located in South Perth, Acute Business Services is a boutique firm specialising in tax, business advisory, and financial planning services. We pride ourselves on delivering exceptional accounting services to a diverse range of clients. With a commitment to excellence and innovation, we are a trusted partner in helping businesses thrive. We are currently looking for an experienced and driven Practice Manager to join our dynamic team and play a pivotal role in the smooth operation and growth of our firm.
This is a fantastic opportunity to make a significant impact and be part of a growing firm that values collaboration, innovation, and client care.
Role Overview:
As the Practice Manager, you will be responsible for overseeing the day-to-day operations of the firm, ensuring our clients receive the highest level of service while maintaining a positive and efficient working environment for our team. This leadership role combines operational management, team coordination, and client relationship management, offering you the opportunity to shape the firm’s future.
Key Responsibilities:
- Oversee the smooth operation of the firm, ensuring efficient workflows and adherence to deadlines.
- Lead and support a team of accountants and administrative staff, providing guidance, mentorship, and performance management.
- Work closely with senior leadership to implement strategic initiatives and improve operational processes.
- Manage client relationships and act as a key point of contact for client inquiries and concerns.
- Ensure compliance with all relevant laws, regulations, and industry standards.
- Develop and maintain internal systems to improve practice efficiency, billing, and reporting.
- Management of the firms’ Trust Account and CPA compliance.
- Oversee financial reporting, budgeting, and forecasting for the firm’s operations.
- Collaborate with other departments and service providers to ensure seamless communication and service delivery.
- Drive the firm’s business development efforts by identifying opportunities for new services and expanding client relationships.
Experience:
- Proven experience in a managerial or senior operational role within an accounting or professional services firm.
- Strong leadership and team management skills with the ability to motivate and inspire others.
- Excellent communication and interpersonal skills.
- In-depth understanding of accounting software and office management systems. Experience with Xero, FYI Docs, and CAS 360 is highly regarded.
- Strong problem-solving skills and the ability to handle complex tasks.
- A proactive approach to business development and process improvement.
What We Offer:
- Competitive salary and benefits.
- A collaborative and supportive team environment.
- Opportunities for professional development.
- Flexible working arrangements.
- The chance to make a real impact in a growing and respected firm.
How to Apply:
If you’re a motivated leader with a passion for operations and client service, we’d love to hear from you! Please submit your resume and a cover letter outlining your experience and why you would be a great fit for this role to Jennifer Babenko jennifer@acute.com.au.