Description:
MediCann Clinics is one of the most established medicinal cannabis clinics in Australia, working hard on treating patients for a variety of health conditions. We pride ourselves on being one of the most reliable and professional clinics in Australia.
We have seen over 10,000 patients to date and this is continuing to grow. Our team has a patient-first mindset and focus on providing genuine and reliable healthcare, with the patients best interest at heart.
If you have experience in medical administration or Nursing, have an interest in working in the medical cannabis industry, and are prepared to go above & beyond for the patients we serve across Australia, we want to hear from you. This role can be either part time or full time depending on the applicant.
Medical Administrator responsibilities and duties include:
- Assisting staff with answering phone and email enquiries.
- Utilising practice management software MMEx for data entry.
- Coordinating doctors daily calendars.
- Coordinating communication with patients including appointment scheduling and Medicare information.
- Overseeing appointment scheduling system to ensure smooth and high quality experience for patients and staff.
- Developing and updating spreadsheets and databases to track client data.
- Helping patients complete necessary medical forms and documentation, or overcome online booking issues.
- Supporting staff with administrative tasks, troubleshooting issues, and technical support.
- Coordinating communication with other medical professionals and practices.
- Overseeing multiple email accounts.
- Supporting the doctors with administrative work.
What MediCann Clinics requires from you:
- Friendly, polite and professional communication skills.
- Interest in medicinal cannabis is useful.
- Experience working with multidisciplinary teams in a medical/health clinic environment.
- Must be highly competent with using a computer for work.
- Must be highly comfortable with frequent daily use of the phone for work.
- Must have experience with MMEx or equivalent practice management software.
- Experience using CRM software is desirable.
- Genuine compassion for those in need of help.
What you get in return:
- Career growth opportunities in the emerging medical cannabis industry.
- Join a fun, friendly and professional work environment.
- Competitive compensation.
- Discounts for MediCann Health retail food and wellness brands, Hemp Brothers and Endoscent.
- Be part of a team that is helping thousands of people improve their quality of life.
- Rotto Christmas party each year!
Please apply for this ad through Seek only, we kindly ask that you do not send us resumes outside of this ad.
Please send us a resume and a cover letter explaining why you would be a good fit for the company.
Thank you for your time and consideration, we look forward to hearing from you!