Description:
Why Work With Us?
Forget the traditional bike shop grind—at BikesOnline, we do things differently! As one of Australia's leading online bicycle retailers, we focus on innovation, efficiency, and customer satisfaction. Instead of endless tune-ups for walk-in customers, you'll be working with cutting-edge bikes, diagnosing issues, and helping customers get back on the road faster. Here, your skills don’t just keep bikes rolling—they help shape the future of online cycling retail.
If you're passionate about bikes and want to be part of an innovative team shaping the future of online cycling retail, we’d love to hear from you. Apply today and bring your mechanical expertise to Bikes Online!
What You’ll Be Doing
You won’t be stuck doing the same repairs day in, day out. As a BikesOnline mechanic, you’ll take on a dynamic role that blends hands-on bike work with problem-solving and process improvement. Your main tasks will include:
- Preparing returned bikes for resale, including repairs, boxing, photographing, and updating listings.
- Diagnosing mechanical issues, developing solutions, and performing repairs on returned bikes.
- Assessing and repairing bikes and wheels for warranty claims.
- Assembling new bicycles for VIP’s, local pick ups and testing them to ensure they meet our quality standards.
- Occasionally prepping bikes for marketing shoots—yes, your work might be featured in our promotions!
- Workplace Maintenance – Ensuring a clean, safe and organised workspace in the warehouse.
- Managing the workshop's tools and inventory, keeping track of replacement parts and ensuring stock levels are maintained.
- Other tasks as required.
What You'll Have
We’re looking for a mechanic with a sharp eye for detail and a knack for problem-solving. If you love bikes, thrive in a fast-paced environment, and enjoy collaborating with a team, you’ll fit right in.
- Experience: Passion to working with bikes of all types, including eBikes.
- Technical Know-How: Ability to assess mechanical and cosmetic issues, determine repair viability, and get bikes back to peak condition.
- Problem-Solving Skills: You don’t just fix bikes—you find the best, most efficient solutions.
- Time Management: You’ll work on multiple bikes per day, so efficiency is key.
- Safety & Precision: Familiarity with safe lifting techniques and attention to detail.
Bonus Points if You Have:
- A qualification in bike maintenance (not required but a plus!)
- Experience working with a broad range of bicycle types.
What You’ll Love About Working Here
- No Retail Hustle: No daily tune-ups or customers waiting in-store—just meaningful repairs and technical problem-solving.
- Work with Premium Brands: Get hands-on with high-quality bikes and components, from trail-blazing MTBs to top-tier road bikes.
- Career Growth: Opportunities to expand into technical support, product development, or other areas within the company.
- Team Culture: Work in a collaborative environment where mechanics work hand-in-hand with the warranty, sales and Marketing team.
- Bikes at Your Fingertips: Exclusive staff discounts.
What We Believe In
Our company values are integral to our culture and success. We expect that you embrace our core values, with behaviours and actions that:
- Delight the Customer
- Focus on the Process
- Take responsibility
- Learn Grow and Develop
- One Team Together
About Us
At BikesOnline, our mission and purpose of "Ride More, For Less" is born from our belief that cycling has the power to improve lives, and the environment. We love to break through old norms, to get bikes and products to our customers quickly and to have a laugh while we do it.
Founded in 2011, we’re global in our approach and presence with staff in 6 countries and growing. We have a genuine focus on nurturing our team with perks like flexible work arrangements, generous staff discounts, a commitment to ongoing learning and internal career progression across our international footprint.
We are passionate cyclists who love inspiring others to ride more. We design our products, provide expert advice and support initiatives to encourage people from all walks of life to enjoy more cycling adventures. We are committed to delighting customers by sourcing and making quality products for less and providing a simplified and exceptional experience.
How To Apply?
If you have a passion for bikes with experience in the biking industry as a mechanic, or, you’ve been riding bikes for a long time and service your own bikes. Apply now!
BikesOnline is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.