Description:
What Meals on Wheels Tasmania Offers You:
- Competitive Salary: Level 3 Pay Point 1 under the Social, Community, Home Care and Disability Services Industry Award [MA000100].
- Salary Package Benefits: $15,900 onto Mortgage, Rent, Personal loan, Credit card, Living Expenses card, School fees, Childcare fees, private health – Hospital cover, and Residential rates.
- Entertainment Benefit: $2650 – Reimbursement method or Entertainment Card – Dining meals, Accommodation, etc.
- Novated Leasing options.
- Blue Light Card Membership – Enjoy discounts at a wide range of retailers, including Woolworths, available to both staff and volunteers.
- 17.5% Annual Leave Loading – Enjoy extra pay when you take your well-earned leave.
- Employee Assistance Program (EAP) – Free and confidential support services for you and your family
Join Us in Making a Difference
When you become a part of MOWTAS, you join an organisation with a strong purpose, a commitment to excellence, and a deep respect for the communities we serve. If you are looking for a meaningful career where your contributions positively impact lives every day, MOWTAS is the place for you. Be part of something bigger, help us continue to provide more than just a meal.
About us:
Meals on Wheels commenced its operation in Tasmania in 1955, we now have 15 branch locations spread across the State from Smithton in the Northwest down to Huon Valley in the South. Our dedicated 50+ staff and 750+ volunteers deliver over 280,000 meals every year to frail, aged people, and people with disabilities enabling them to remain independent in their homes for longer.
About the role:
Meals on Wheels Tasmania is seeking a Branch Coordinator to manage the receipt and delivery of meals to clients at a branch level, liaising with clients, families and carers. This primarily administrative position includes establishing relationships with new and existing volunteers. Recruiting and coordinating volunteer rosters and managing volunteer enquiries and concerns. This role will be based on a fortnightly roster working approximately 10 hours per fortnight, commencing April 2025. The role would be suitable for someone looking to fit within school hours.
About you:
The successful candidate in the role will have:
Essential (Selection Criteria):
- Strong Computer Proficiency: Experience in MS Office Suite and Customer Relationship Management (CRM) software.
- Excellent Communication Skills: Ability to effectively liaise with clients, families, and carers regarding meal changes, inquiries, and concerns which can include challenging situations.
- Relationship-Building: Proven ability to establish and maintain positive working relationships with clients, volunteers, and community partners. Plan and organise events and activities that engage with new and existing volunteers.
- Organisational Skills: Strong administrative skills to manage meal delivery logistics and maintain accurate records.
- Adaptability: Ability to handle organisational change effectively.
- Cultural Awareness: Understanding of and sensitivity to the needs of diverse populations, including those from different cultural, socioeconomic, and age groups.
Desirable (Selection Criteria):
- Volunteer Management: Experience in recruiting, coordinating, and managing volunteer rosters. Ability to focus on enhancing team skills and performance. Addressing volunteer inquiries and concerns.
- Community Knowledge: Familiarity with not-for-profit organisations and the operations of similar community organisations and their best practices. Leadership Skills: Experience in leading or managing teams, particularly in a volunteer context.
How to apply:
To find out more about this exciting opportunity and access a copy of the Position Description please contact Lily Geappen on 0498 666 553 or hr@mowtas.org.au.
If you are confident, you have the skills, knowledge, and experience to fulfil the requirements of the role please click the apply button now!
Your application must include:
• An up-to-date resume including two referees.
• A cover letter addressing the selection criteria of the role.
Applications close Sunday the 13th April at 5:00pm.
Meals on Wheels Tasmania is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members. We encourage applications from individuals of all backgrounds, identities, and experiences. All applications are treated with the strictest of confidentiality.
Successful applicants will be required to undergo a National Police Check, cost covered by Meals on Wheels Tasmania Inc.