Description:
Principal Duties and Responsibilities
• Identifying and targeting clients in the Australia market
• Building and maintaining relationships with clients through regular communication and high-touch service through phone calls, chats and email.
• Providing exceptional service and support to both new and existing clients to ensure maximum satisfaction
• Act as a liaison between the company and our clients, proactively managing expectations and addressing any issues that may arise
• Keeping up-to-date with industry trends and developments in the global financial markets and stay ahead of the competition
• Consistently take initiative to learn about the markets, FX industry and new FXCM platforms and products.
• Consistently achieve departmental and individual metrics
• Coordinate and collaborate with managers from sales and other departments to work on different projects aiming to effectively improve the metrics and incentivize the growth of the region
Critical Knowledge, Skills & Experience Job Holder should have:
• 0-2 years of sales or analyst experience with proven track record.
• Candidate with relevant Sales experience in finance, banking or insurance related industry would be considered as “Sales Associate”.
• Must have strong verbal and written communication skills.
• Critical thinking and problem solving skills.
• Bachelor Degree preferred but not necessary
• Strong MS Office skills.
• Follow global market trends and events and effectively discuss news releases and trade setups from a general advice perspective
• Ability to navigate basic and advanced mathematical examples with proficiency and accuracy-an advantage.
• Effective communication skills, analytical skills and adaptable.
• Enthusiastic about customer service, analysis and problem solving.
• Career minded and interested in long-term career growth.
If you are ready for the new challenge in your career, please send your full detailed resume with current & expected salary by applying now for Application.
Benefits
• Competitive base salary with uncapped discretionary quarterly bonus $$
• Company sponsored business trip – participate overseas events and work in global office.
• Flexibility of working between home/office in a scheduled manner
• Up to 25 days Annual leave, 5 days Marriage leave and 1 day Birthday leave
• On the job training, quarterly recreational activities, monthly birthday party, office snacks & beverages
To learn more about us, please visit: https://www.fxcm.com/au/
Company Description
Tradu is a new multi-asset global trading platform and is part of the Stratos group of companies. Tradu, built by traders for traders, provides the most sophisticated traders with a serious platform that allows them to move easily between asset classes such as stocks, CFDs and crypto, depending on the regulations that govern the trader’s market.
Equal Opportunity Employer