Description:
Are you an organised and customer-focused professional looking to take the next step in your career? Our client, a leader in refrigerated truck and trailer rentals, is seeking a dedicated Branch Coordinator to oversee daily branch operations and ensure seamless customer experiences.
As a Branch Coordinator, you will be responsible for managing the day-to-day operations at your designated branch. You will play a key role in ensuring smooth rental processes, fleet readiness, and exceptional customer service.
Responsibilities
- Meet and greet rental clients, answer phone and email inquiries in a prompt and professional manner.
- Respond to short-term rental leads and opportunities via CRM (HubSpot).
- Ensure all rental invoices are accurate and processed efficiently.
- Manage reservations in the Rental System accurately and in a timely manner.
- Coordinate with the Fleet team to ensure vehicle availability.
- Report any maintenance or service requirements.
- Manage inter-branch vehicle relocations and washing activities.
- Ensure 100% compliance with safety and cleanliness standards.
About You:
- Strong customer service skills with a professional and friendly approach.
- Highly organised with excellent attention to detail.
- Ability to work independently while contributing to a team.
- Experience in rental services, logistics, fleet management, or a similar role is desirable.
- Proficiency in CRM systems (HubSpot) and ERP platforms is an advantage.
- A proactive mindset with a commitment to delivering outstanding service.
If you're looking for a dynamic and rewarding role in a growing company, we'd love to hear from you! Apply today and be part of our client's team.
Who are we
At PERSOLKELLY, our passion is - and always has been - putting you first.
We propel our people forward by supporting their careers in fresh ways, backed by our expertise and capability.
We're committed to creating a safe and inclusive environment which values and respects diverse styles, backgrounds, experience and perspectives.
We welcome and encourage women, people of Aboriginal and Torres Strait Islander descent and people from diverse backgrounds to apply.
So it's over to you. If you would like to join our team, please APPLY now.
To learn more about working with PERSOLKELLY, we encourage you to visit our website.
Follow our LinkedIn page at linkedin.com/company/persolkelly for the latest updates and insights.