Description:
Shangri-La Sydney is seeking for a highly skilled and enthusiastic Head Sommelier to manage wine service and the wine list in Altitude Restaurant and the Hotel.
As the Head Sommelier, you will also manage the operation of Altitude when required, ensuring complete guests' satisfaction at all times through the provision of high-quality food and beverage service.
About Us
As a company, Shangri-La Hotels and Resorts provides its colleagues a horizon of opportunities. With 104 properties across the globe and a strong company culture, that focuses on the development of its people, Shangri-La can offer the career growth and progression you're looking for in the industry.
About the Role
- Responsible for pre-shift briefing sessions and product knowledge within the outlet with regards to the Altitude wine list.
- Closely monitors the quality of wine and service to ensure a consistently high standards At Altitude restaurant and the other Food and Beverage outlets and banquets.
- Constantly checks the quality and quantity of beverages served to guests are in accordance with the standards of the hotel, and in accordance with the liquor laws in NSW, enforce RSA whenever required.
- Conducts daily meetings and briefings to explain beverage and wine items, discuss the various aspects of wine service and its presentation, review complaints and other comments received.
- Supervise Altitude restaurant service associates in all aspects of the daily operation of the outlet, providing the necessary assistance where required.
- When required, manages and ensures all Altitude restaurant opening and closing duties are carried out in accordance with the established procedure.
- Ensures the proper administration of, and control of the outlet budget, controlling costs and maximising profits.
- Closely monitors business forecast and keeps beverage par levels at the required level, to minimise costs
About You
- Excellent communication skills.
- Proven experience as a Sommelier
- Exceptional knowledge of wines, wine regions and wine pairings
- Experience in 5-star hotel environment
- RSA certification is required.
- Staff supervision and management
What we offer:
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Career development and progression
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A wide range of employee benefits, including discounted car park and dry cleaning, meals while on duty, global accommodation discounts
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Potential Year-End Performance-Based Incentive
If you are a motivated and energetic individual looking for a career in the hotel industry and have a passion for customer service and attention to detail then we would like to hear from you.
Apply here and now!
No recruitment agencies, please