Where

Customer Service Representative

PFD Food Services
Brisbane Full-day Full-time

Description:

  • Great Team Environment
  • Discounted food, travel, movie tickets, entertainment, gym memberships + more
  • Employee Education Assistance to further develop your career

There are regular customer service roles, and there are customer service roles with a team like us where the size of the organisation, the number of industries we support, and the number of challenges we overcome every day means a role with PFD is anything but regular .

Our team are given the tools, insight, and autonomy to do their jobs and help our customers build successful businesses .

We tailor our approach to meet the local market needs and our flexibility and focus on customer success means every day presents something a little different and chance to develop a new perspective or skill in one of the most recognised brands in the country.

Opportunities with us are for the taking!

Key Responsibilities

  • Be the first and key point of contact for our customers;
  • Create and maintain excellent customer relationships;
  • Process customer orders and/or enquires;
  • Perform administrative and general office tasks as required.

Key Competencies, Skills and Qualifications

  • Excellent communication and organisational skills including telephone manner;
  • Previous call centre experience preferably in the food service industry;
  • Great computer skills (including Word, Excel);
  • Capable of working under pressure in an exciting team environment.

What PFD is Offering the Successful Candidate

We are offering competitive remuneration, superannuation and other staff benefits (such as discounts on staff purchases, discounted accommodation, health insurance and banking). Should you be eligible, the company may also offer nationally recognised Certificate III training.

Please submit your application (cover letter and resume) via the apply now link below.

As part of our recruitment process, do you agree to undertake employment checks? These checks may include a medical assessment (including a drug and alcohol test), National Police History Check, Working With Children/Vulnerable Groups Check, Licence Validation/Demerit Point Check.
Please note: We do not accept unsolicited CV's from Recruitment agencies / third parties and we will not be liable or responsible for any fees or costs associated with unsolicited CV's sent directly to Line Managers.
PFD Food Services is an Equal Employment Opportunity employer

23 Mar 2025;   from: uworkin.com

Similar jobs

... purpose. About the role: As a Customer Service Representative, you will be the first ... for technology, problem-solving, and customer service. Key Responsibilities: Act as the ... and problem-solving skills. Previous customer service experience is a plus but not ...
19 days ago
  • QLD - BNE - CBD and Inner Suburbs
  • Brisbane
... success? Stramit is seeking a committed Customer Service Representative to join our vibrant and ... client relationships through personalised service. About You Customer-centric approach who ... you could be our next customer service superstar? We’d love to ...
11 days ago
  • Planet Fitness Platform
  • Brisbane
Description: Introduction Join the Fastest Growing Fitness Industry in the World! Description Who We Are BravoFit is the Australia franchisee of the listed business Planet Fitness (NYSE), the leading global brand in fitness centers with over 2,700 clubs ...
a month ago
  • Assa Abloy
  • Brisbane
... processing orders, supporting sales representatives, and working closely with ... & Warehouse Coordination Support sales representatives with relevant information. Liaise ... perspectives and experiences. Function Customer Service & Contact Center Operations ...
16 days ago