Description:
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Thorough training program to kickstart your banking career
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Access to extensive employee benefits & discounts
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Be part of a collaborative and high-performing culture
Please note that rosters are predetermined. Before applying please ensure you are available to cover the following roster.
*20* hours per week: Monday to Friday 9.30-1.30pm
Provide relief support to branches within North QLD Area - must be able to travel to various locations.
Do work that matters
As the public face of CommBank, the Retail Banking Services (RBS) team delivers a seamless banking experience to more than 10 million personal and small business customers. We’ve been serving our local communities for over 100 years, with market-leading products, services and technology.
What we do has real impact at all stages of people’s lives, from opening their first account, saving for a holiday, buying their first home, or planning for retirement. Working with us in RBS means you’ll positively impact our customers’ lives, and be there for them when they need us .
See yourself in our team
As the Customer Banking Specialist Relief you’ll :
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Have in-depth conversations with every customer about how we can support their overall banking needs including Home Loans, Business Banking & Financial Advice
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Support customers with enquiries, maintenance on accounts and process applications for credit products
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Complete Financial Health Checks to assess customers’ financial needs and identify any changes
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Educate and demonstrate of our in-branch technology and digital banking options to customers
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Problem solve and provide effective solutions whilst championing our processes, procedures, driving our risk-adverse culture
We’re interested in hearing from people who have
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Experience in delivering exceptional customer service ideally in financial services, retail or hospitality
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Excellent communication skills & the ability to articulate financial terms in a clear way
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The ability to ask questions, find solutions, act with integrity and place the customer at the centre of everything you do
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Ability to work in retail environment that’s busy and commercially driven
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A genuine interest in building a career with CommBank
With us, you’ll help customers make informed financial decisions to achieve their goals.
If this role matches your experience and career goals, apply today!
Aboriginal &/or Torres Strait Islander people encouraged to apply
If you're already part of the Commonwealth Bank Group (including Bankwest, x15ventures), you'll need to apply through Sidekick to submit a valid application. We’re keen to support you with the next step in your career.
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Advertising End Date: 04/03/2025